ThinkSmart One all-in-one (AIO) bar is the world’s first running Windows IoT Enterprise and powered by an embedded 11th Gen Intel® Core™ processor with vPro® technology.

It is designed for small to medium meeting rooms or dedicated home office spaces. Supporting familiar video conferencing applications such as Microsoft Teams Rooms or Zoom Rooms, and featuring eight microphone arrays with echo and noise cancellation, 15-Watt stereo speakers and an integrated high-resolution camera with wide field of view, ThinkSmart One offers an exceptional audio-visual experience.

Summary:

• Exceptional and flexible experience from an all-in-one device that includes audio-visuals and compute built into the bar, wall mount option, and an easy-to-use separate touch screen controller.
• Innovative and scalable through multiple input and output ports including HDMI and USB, as well as 2 x RJ45, one of which features Power over Ethernet (PoE) for more adaptability.
• Immersive audio-visuals that feature eight microphones with 180-degree coverage, an FHD camera with 100-degree horizontal field-of-view, and stereo speakers with a usable range in excess of eight meters (approximately 26 feet).
• Easy to manage through the included controller, or remotely managed through ThinkSmart Manager Service (TSMS).

Lenovo offers Smart Collaboration deploy and maintain service. For more information, click: Lenovo Smart Collaboration Deploy and Maintain Professional Services.

For more information, click the following:

• User Guide HTML - ThinkSmart One Microsoft Teams Rooms, Zoom Rooms
• Setup Flyer
• Deployment Guide - Microsoft Teams Rooms
• Deployment Guide - Zoom Rooms
• Deployment Guide HTML - ThinkSmart One Microsoft Teams Rooms, Zoom Rooms
• [Video] Setup and Use the ThinkSmart One
• Product Specifications Reference (PSREF)

• Microsoft Teams Rooms (MTR):
  • [Video] Using Microsoft Teams on a Windows-based ThinkSmart device
  • [Video] Microsoft Teams Rooms (MTR): Ad Hoc Meeting feature
  • [Video] Microsoft Teams Rooms (MTR): Make a Conference Call feature
  • [Video] Microsoft Teams Rooms (MTR): How to Join a Meeting feature
  • [Video] Microsoft Teams Rooms (MTR): Make a Phone Call feature
  • [Video] Microsoft Teams Rooms (MTR): Project and Switch Presentations feature
• Zoom Rooms:
  • [Video] ​Using Zoom Rooms on a Windows-based ThinkSmart device

ThinkSmart One serial number can be found by one of the following:

• Printed label on the ThinkSmart One device
• Windows IoT Administrator Account
• ThinkSmart Manager portal

Notes:

• ThinkSmart Touch Controller: The label does not include a serial number.

ThinkSmart One is supported based on the following:

• Lenovo: Supports hardware repair, device recovery, Frequently Asked Question's (FAQ's), and How-To use.
• Microsoft: Supports Microsoft Teams Rooms (MTR) software, and other Microsoft components obtained through their licensing agreements.
• Zoom: Supports Zoom Rooms, and other Zoom Rooms components obtained through their licensing agreements.

The following identifies how to update the various drivers and software.

Note: Windows features an on-screen keyboards when used with a touch controller. However, for ease-of-use, it is recommended to use a USB keyboard, mouse and external display.

Lenovo support resources includes:

• ThinkSmart One:
  • User Guide HTML - ThinkSmart One Microsoft Teams Rooms
  • Setup Flyer
  • Deployment Guide - Microsoft Teams Rooms
  • Deployment Guide - Zoom Rooms
  • Deployment Guide HTML - ThinkSmart One Microsoft Teams Rooms, Zoom Rooms
  • [Video] Setup and Use the ThinkSmart One
  • Recommended deployment process for Windows-based Lenovo ThinkSmart devices
  • Using the Windows Administrator Account, and Administrator Password on a ThinkSmart device or the ThinkSmart Manager portal
  • Frequently Asked Questions and Troubleshooting
    • Microsoft Teams Rooms (MTR) has blank screen, may freeze, become unresponsive, or no response - Installing a HDMI EDID Emulator
  • Hardware Maintenance Manual
• ThinkSmart Manager:
  • ThinkSmart Manager: Streamline your smart collaboration device management with one console
    • ThinkSmart Manager portal
    • ThinkSmart Manager mobile app
    • ThinkSmart Manager Service (TSMS)
  • [Video] ThinkSmart Manager Overview
• ThinkSmart Cam Control App
  • ThinkSmart Cam Control Application – Control the ThinkSmart camera device settings and feature
• ​Microsoft Teams Rooms (MTR):
  • [Video] Using Microsoft Teams on a Windows-based ThinkSmart device
  • [Video] Microsoft Teams Rooms (MTR): Ad Hoc Meeting feature
  • [Video] Microsoft Teams Rooms (MTR): Make a Conference Call feature
  • [Video] Microsoft Teams Rooms (MTR): How to Join a Meeting feature
  • [Video] Microsoft Teams Rooms (MTR): Make a Phone Call feature
  • [Video] Microsoft Teams Rooms (MTR):Project and Switch Presentations feature
• Zoom Rooms:
  • [Video] ​Using Zoom Rooms on a Windows-based ThinkSmart device

For additional support options on contacting Lenovo, visit support.lenovo.com. Enter the system serial number (SN), and select Contact Us.

When using the embedded Microsoft Windows 10 IOT Enterprise operating system, users need to define account names and passwords for each device, and get an Office 365 license. Consult Microsoft's licensing information on licensing, configuration, and Microsoft Teams Rooms (MTR) by visiting Microsoft Teams Rooms.

For assistance with other Microsoft products, access Microsoft - Contact us and use the virtual assistant to enter your topic. The virtual assistant will also allow you to connect with a person directly. As an option, you could also contact your local Microsoft sales representative to get support with any software related issues. For additional information on Microsoft resources, visit: Skype Help

Additional Microsoft resources include:

• Microsoft Teams admin documentation
  • Microsoft Teams Rooms
    • Microsoft Teams Rooms - Maintenance and Operations
      • Microsoft Team Rooms - Switching to Admin Mode and back when the Microsoft Teams Rooms app is running
• Microsoft Support
  • Microsoft Teams Rooms Help
  • Microsoft Teams Rooms Known issues
  • Microsoft Teams Release Notes
• Microsoft Teams Blog
• Microsoft Support
• Experience Cloud IntelliFrame with Microsoft Teams Rooms

Zoom resources includes:

• Zoom Rooms and Workspaces Support
  • Zoom Help Center: Getting Started with Zoom Rooms
  • Zoom Help Center: Zoom Rooms User Guide
  • Zoom Rooms Release Notes
• Zoom Community

Lenovo Diagnostics - UEFI Bootable is embedded within the ThinkSmart One. To create a flash disk, click: Create Bootable USB with UEFI Diagnostics.

To recover, and reimage the ThinkSmart One, use the Lenovo Digitial Download Recovery Service (DDRS).

The reimage includes:

• Windows 10 IoT or Windows 11 IoT
• ThinkSmart Manager Service (TSMS)
• Microsoft Teams Rooms or Zoom Rooms

For more information, visit

• Lenovo Lenovo Digital Download Recovery Service (DDRS): Download the files needed to create a Lenovo USB Recovery key
• [Video] How to create a Recovery USB Key with Lenovo Digital Download Recovery Service (DDRS)

To start the Lenovo DDRS process, visit: Lenovo Recovery Media

Describes the recommended service parts replacement based on the symptom for a ThinkSmart One for service personnel. For more information, click: Symptom and the recommended service parts replacement information for service personnel – ThinkSmart One.