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Lenovo Smart Clock FAQs and Troubleshooting

Frequently asked questions for Lenovo Smart Clock

Frequently asked questions for Lenovo Smart Clock

Smart clock

Welcome to the FAQ and Troubleshoot for the Lenovo Smart Clock. Hopefully this guide can help you to solve any problems you are experiencing.

Before using the guide, make sure your device settings correctly follow the instructions in the User Guide

Before getting started, please check you have all these parts.

  • Device
  • Adapter

Hardware and Application Settings

arrowHow to set up Lenovo Smart Clock?

pointerChange accessibility settings

pointerDoes the Lenovo Smart Clock with the Google Assistant have a camera?

pointerHow to open quick setting?

pointerHow can I set up a ‘Routine’ ?

pointerWhat's the Lenovo Smart Clock's dimension and weight?

pointerCan I set up the device without a smart phone or tablet?

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Wi-Fi, Bluetooth and USB Connection

pointerHow to connect the device with Wi-Fi?

pointerWhy does the USB connector not work?

pointerHow to connect Smart Clock via Bluetooth?

pointerCan I still talk to my clock with no Wi-Fi?

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Interaction with Lenovo Smart Clock

pointerHow to control the device?

pointerHow far away can I speak to the Lenovo Smart Clock?

pointerCan the Lenovo Smart Clock be used by multiple users in the house?

pointerHow many talkback voices are available for the Lenovo Smart Clock?

pointerCan the Lenovo Smart Clock connect or sync with my phone about my data?

pointerWhy is my Lenovo Smart Clock not responding to my voice?

pointerWhy is my Lenovo Smart Clock telling me “not sure how to help with that”?

pointerCan I control the information I share with Google?

pointerCan’t see speaker or Smart Clock in the Google Home app?

pointerHow to use the Smart Clock as the Bluetooth speaker?

pointerDoes the Lenovo Smart Clock have access to my Google services?

pointerDoes it link to my shopping list?

pointerCan I check my email with the Lenovo Smart Clock?

pointerHow can I provide feedback on my Google Assistant experience?

pointerCan the Lenovo Smart Clock with the Google Assistant be used by other people in my house?

pointerHow to adjust the brightness of Lenovo Smart Clock?

pointerCan I stream doorbell videos on the Lenovo Smart Clock?

pointerHow to customize clock face?

pointerDoes it support Continued conversation function?

pointerCan I use the physical volume key of mobile device to control Lenovo Smart Clock volume?

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Product Feature and Function

pointerHow to set the alarm?

pointerHow to set the alarm volume?

lineIs the screen a touch screen?

lineCan I switch off or lock the screen?

lineIs the Lenovo Smart Clock designed to be portable?

lineWhat language does it support?

lineCan I stream videos on the Lenovo Smart Clock such as YouTube?

lineCan the Lenovo Smart Clock cast videos to other screens?

lineCan the Lenovo Smart Clock connect with other smart home devices or gadgets?

lineIs the service free?

lineIs Lenovo Smart Clock an Android tablet?

lineCan I shut the microphone off when it is not in use?

lineShould I use it in landscape or portrait mode?

lineIf I have multiple Google Assistant products – Google Home, Google Home Mini or Max, can I use the Lenovo Smart Clock in the same house or room?

lineWhat size speakers are used in the Lenovo Smart Clock?

lineCan I navigate the web by Smart Clock?

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Factory Default Reset

lineHow to resolve if setup freezes or can’t finish?

lineHow do I reset the Lenovo Smart Clock to factory default?

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Power Management/Power off/Power on

lineDoes the Lenovo Smart Clock have a battery?

lineHow do I turn on/ turn off the Lenovo Smart Clock?

lineIf it’s always plugged in, how much electricity does it consume?

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Make Calls on Lenovo Smart Clock

lineCan you make calls on your Smart Clock?

lineCan the Lenovo Smart Clock make calls?

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Clean Lenovo Smart Clock

lineHow to clean the Device?

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Troubleshoot list

lineCan’t power on

lineDevice Can’t Be Woken Up

lineNo sound or low volume from speaker

lineScreen backlight can't be adjusted automatically

lineCan’t connect with Wi-Fi

lineCan’t connect with Bluetooth

lineTouch screen does not function

lineThe Speaker has a buzzing noise when playing music/video

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Document ID:HT508387
Original Publish Date:04/30/2019
Last Modified Date:01/16/2025