International Warranty Service (IWS) FAQs - Laptop, Desktop, Workstation PC Products
International Warranty Service (IWS) FAQs -Laptop, Desktop, Workstation PC Products
International Warranty Service (IWS) FAQs -Laptop, Desktop, Workstation PC Products
What is International Warranty Services (IWS)
International Warranty Service (IWS) enables customers who travel with, or relocate any IWS-eligible Lenovo machine type to receive warranty service in any country where their machine type is announced and sold and supported by Lenovo or a Lenovo authorized reseller under Lenovo Limited Warranty and/or the destination country Warranty Services Agreement.
Do I need to register with IWS?
There is no registration needed for IWS. Once you purchase a Lenovo product, it will automatically be covered under IWS. Please keep in mind, coverage of a specific product is determined by whether that product is sold and serviced within the destination country
How do I find my machine type?
Click HERE to learn how to find my machine type
How do I know my machine is covered under IWS?
Go to support.lenovo.com
- Enter your system product name, serial number or machine type in Find Your Product.
- Select International Warranty Services within Warranty & Repair.
- For THINK-brand International Warranty Service
- Enter the 4-digit machine type and click submit button. A list of countries, and service information is provided.
- For IDEA-brand International Warranty Service
- International Warranty Service information is provided.
- For THINK-brand International Warranty Service
International Warranty Service Terms and Conditions
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