International Warranty Service (IWS) FAQs - Laptop, Desktop, Workstation PC Products

International Warranty Service (IWS) FAQs -Laptop, Desktop, Workstation PC Products

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International Warranty Service (IWS) FAQs -Laptop, Desktop, Workstation PC Products

What is International Warranty Services (IWS)

International Warranty Service (IWS) enables customers who travel with, or relocate any IWS-eligible Lenovo machine type to receive warranty service in any country where their machine type is announced and sold and supported by Lenovo or a Lenovo authorized reseller under Lenovo Limited Warranty and/or the destination country Warranty Services Agreement.

International Warranty Service Terms and Conditions - Notebook, Desktop, Workstation PC Products (sold after September 15, 2017)

Do I need to register with IWS?

There is no registration needed for IWS. Once you purchase a Lenovo product, it will automatically be covered under IWS. Please keep in mind, coverage of a specific product is determined by whether that product is sold and serviced within the destination country

How do I find my machine type?

Click HERE to learn how to find my machine type

How do I know my machine is covered under IWS?

Go to support.lenovo.com

  1. Enter your system product name, serial number or machine type in Find Your Product.
  2. Select International Warranty Services within Warranty & Repair.

International Warranty Service Terms and Conditions

International Warranty Service Terms and Conditions - Notebook, Desktop, Workstation PC Products (sold after September 15, 2017)


Document ID:HT100596
Original Publish Date:08/19/2014
Last Modified Date:11/25/2024