Accessories and Options Warranty Lookup

Accessories and Options Warranty Lookup

Accessories and Options Warranty Lookup

Description

Provides Lenovo accessory and option warranty information.

For Lenovo systems, click: Popular Topics for Warranty, Repair, Parts, Accessories.

For information on accessories for compatible Lenovo systems, refer to one of the following:

Is my accessory covered by a 1-, 2-, or 3-year warranty?

Click Accessories and Options Product Warranty Information to find your accessory warranty type.
If your product has a warranty from another manufacturer, refer to the product label that came with the product for information about the warranty duration and how to get warranty service.

Type of warranty service for products with a 1- or 2-year warranty

Most Lenovo PC options and accessories are warranted by either a 1-year or 2-year limited warranty depending on the location where the option is purchased. Any Lenovo-branded option, such as a memory DIMM or Hard Disk Drive (HDD), installed in a Lenovo computer is warranted under either of the following conditions, whichever is longer:

  • Adopt the computer’s warranty, including the duration and type of service. For details, refer to the warranty information provided with the computer. or
  • Be warranted for the warranty period and type of service shown in the table below:
Country or Region of Purchase Period Type of Warranty Service
Austria, Belgium, Denmark, Finland, France, Germany, Israel, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Estonia, Switzerland, UK, Lithuania, Latvia, Luxembourg, Iceland, Japan, Australia, New Zealand, US, Canada 1 year (1) Customer Replaceable Unit (“CRU”) Service
Brazil, Taiwan Region, Korea, Russia, Kazakhstan, Turkmenistan, Ukraine, Belarus, Georgia 1 year (4) Customer Carry-In Service

Argentina, Chile, Colombia, Peru, Venezuela, Ecuador, Bolivia, Uruguay, Paraguay, Hong Kong, Macao, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines, India, Sri Lanka, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Greece, Hungary, Macedonia, Romania, Serbia/Montenegro, Slovakia, Slovenia, Poland, Bahrain, Egypt, Kuwait, Oman, Qatar, United Arab Emirates, Algeria, Kenya, Nigeria, South Africa, Mexico

1 year (1) Customer Replaceable Unit (“CRU”) Service
or (4) Customer Carry-In Service
Saudi Arabia, Türkiye 2 years (1) Customer Replaceable Unit (“CRU”) Service
or (4) Customer Carry-In Service

Note: Some states and jurisdictions have local consumer-protection laws that govern the minimum duration of warranties for certain types of products. Such laws may provide warranty periods that extend beyond those shown above.
For type of warranty service for products with a 1- or 2-year warranty in other languages: Bulgarian, Croatian, Slovenian.

Type of warranty service for products with a 3-year warranty

Some Lenovo PC options and accessories are warranted by a 3-year limited warranty. Any Lenovo-branded option, such as a memory DIMM or HDD, installed in a Lenovo computer is warranted under either of the following conditions, whichever is longer:

  • Adopt the computer’s warranty, including the duration and type of service. For details, refer to the warranty information provided with the computer. or
  • Be warranted for the warranty period and type of service shown in the table below:
Country or Region of Purchase Period Type of Warranty Service
Austria, Belgium, Denmark, Finland, France, Germany, Israel, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Estonia, Switzerland, UK, Lithuania, Latvia, Luxembourg, Iceland, Japan, Australia, New Zealand, US, Canada, 3 years (1) Customer Replaceable Unit (“CRU”) Service
Brazil, Taiwan Region, Korea, Russia, Kazakhstan, Turkmenistan, Ukraine, Belarus, Georgia 3 years (4) Customer Carry-In Service
Argentina, Chile, Colombia, Peru, Venezuela, Ecuador, Bolivia, Uruguay, Paraguay, Hong Kong, Macao, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines, India, Sri Lanka, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Greece, Hungary, Macedonia, Romania, Serbia/Montenegro, Slovakia, Slovenia, Poland, Bahrain, Egypt, Kuwait, Oman, Qatar, United Arab Emirates, Algeria, Kenya, Nigeria, South Africa, Mexico, Saudi Arabia, Türkiye 3 years (1) Customer Replaceable Unit (“CRU”) Service or (4) Customer Carry-In Service

Note: Some states and jurisdictions have local consumer-protection laws that govern the minimum duration of warranties for certain types of products. Such laws may provide warranty periods that extend beyond those shown above.
For type of warranty service for products with a 3-year warranty in other languages: Bulgarian, Croatian, Slovenian.

Other warranty durations and types of service

No-warranty products
Lenovo options and accessories shipped with a no-warranty flyer are considered supply items and are provided without warranty of any kind.
This section may not apply in countries where warranties are implied by law that cannot be excluded.
Warranty service from a third party
During the warranty period you can obtain support for a warranty-related issue by calling the third-party help numbers available on your warranty poster. The response time will vary depending on the number and nature of calls received. Your third-party technical support representative can help you determine the best alternatives and actions.
For special warranty durations and types of services in other languages: Bulgarian, Croatian, Slovenian.

Useful information

Warranty exceptions
Note about Solid-state storage devices: The Lenovo warranty for solid-state storage device (SSD) options is limited to SSDs that have not reached the maximum guaranteed amount of data, as documented in the Official Published Specifications.
To view the Lenovo Statement of Limited Warranty for Personal Computing Devices, click Product Warranty and Other Agreements.

Warranty terms and conditions

Phone numbers are subject to change without notice.
THE BENEFITS GIVEN BY LENOVO’S WARRANTY ARE IN ADDITION TO YOUR RIGHTS AND REMEDIES AT LAW. All information contained herein does not exclude or modify your rights under applicable law.


Document ID:ACC100372
Original Publish Date:07/14/2017
Last Modified Date:08/17/2022