1. Go to the Lenovo Data Center Support Website.
2. Enter the serial number in the Search Data Center Support field, and then click the icon to search for product information.

   

3. The product information will be displayed. Click How to's on the left-hand side of the navigation page. All the How To articles for the product will be displayed.

   

You can use serial numbers to register support for your system on the Submit an eTicket Website. After registration, you can check basic warranty status and repair status information on the Warranty Lookup Website. Refer to the following article for detailed information: How to check basic warranty status and repair status information on the product home page.

• Warranty information

• Repair Status

After you place an order for Lenovo DCG Services, you will need to register for the services. The registration process ensures the best services experience possible. You can go to Device & Service Registration to complete the registration process. Refer to the following article for detailed information: How to register your systems for Lenovo DCG Services

With Premier Support, you have access to advanced technical support from a senior-level, certified technical agent who has end-to-end case ownership, which minimizes downtime and improves your experience. You can visit the Data Center Support Web site, and then enter serial number to check if you have purchased Premier Support. If you did not purchase this offering but are interested in receiving more information, contact your Lenovo sales representative.

You need a four-digit machine type and serial number to open a support ticket on the Lenovo Web site for data center products. Refer to the following article for detailed information: How to open a support ticket for Lenovo Data Center products.

You can use serial numbers to find compatible replacement parts for your product using the Parts section on the Data Center Web page. Refer to the following article for detailed information: How to find compatible replacement parts on the Product Home page.

1. Go to the Lenovo Data Center Support Web site.
2. Enter the serial number in the Search Data Center Support field, and then click the icon to search for product information.

   

3. Click Parts on the left-hand side of the navigation page and a list of compatible parts for the product will be displayed. This section includes information on which components were shipped with your product, a list of compatible replacement parts, and a schematic diagram of replacement parts.