How to find the system serial number for Lenovo Data Center products

How to find the system serial number for Lenovo Data Center products

How to find the system serial number for Lenovo Data Center products

Description

This document introduces the procedures used to find machine types and serial numbers for Lenovo Data Center Group products. To engage Lenovo Support, you will need to identify the Lenovo machine type and serial number of your ThinkSystem product. Lenovo service personnel or a qualified business partner might ask you to collect this information when you open a service ticket.

Note: Effective April 1st, 2021, the Data Center Group (DCG) is now known as the Infrastructure Solutions Group (ISG).

To find other types of serial numbers, click PC, phone, or smart products.

Use the following methods to find the product name or serial number

Using the printed product label

Using Lenovo XClarity Controller (XCC), Integrated Management Module (IMM), or ThinkSystem System Manager (TSM)

Using the UEFI setup utility

Using command-line applications in the operating system

Using Lenovo XClarity Administrator(LXCA)

Using Chassis Management Module(CMM)

Finding the best solution for your current environment

What you can do with a serial number?

Finding user manuals and guides

Finding firmware or drivers

Finding How-To articles

Checking warranty information and repair status

Registering your systems for Lenovo DCG Services

Opening a support ticket

Finding compatible replacement parts

Contact Us

Click the following links for support options for your data center product.

31Open a ticket

32Call us

33Premier Support

34Find a Service Provider

Additional Information

ドキュメント ID:HT512438
リリース日:2021年05月31日
最終更新日:2022年10月20日