How to find the system serial number for Lenovo Data Center products
How to find the system serial number for Lenovo Data Center products
How to find the system serial number for Lenovo Data Center products
Description
This document introduces the procedures used to find machine types and serial numbers for Lenovo Data Center Group products. To engage Lenovo Support, you will need to identify the Lenovo machine type and serial number of your ThinkSystem product. Lenovo service personnel or a qualified business partner might ask you to collect this information when you open a service ticket.
Note: Effective April 1st, 2021, the Data Center Group (DCG) is now known as the Infrastructure Solutions Group (ISG).
To find other types of serial numbers, click PC, phone, or smart products.
Use the following methods to find the product name or serial number
Using the printed product label
Using Lenovo XClarity Controller (XCC), Integrated Management Module (IMM), or ThinkSystem System Manager (TSM)
Using the UEFI setup utility
Using command-line applications in the operating system
Using Lenovo XClarity Administrator(LXCA)
Using Chassis Management Module(CMM)
Finding the best solution for your current environment
What you can do with a serial number?
Finding user manuals and guides
Finding firmware or drivers
Finding How-To articles
Checking warranty information and repair status
Registering your systems for Lenovo DCG Services
Opening a support ticket
Finding compatible replacement parts
Contact Us
Click the following links for support options for your data center product.
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Open a ticket
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Call us
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Premier Support
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Find a Service Provider
Additional Information
- How to find system serial numbers for Lenovo Data Center Group products using Lenovo tools and utilities; LXCA, XCC/BMC, LXPM, OneCLI and ASU
- Data Center Group Frequently Asked Questions (FAQ)
- How to Locate a Repair Center or Service Provider
- Lenovo End of Service Dates for Servers and Storage products
- Lenovo End of Life Product Resource portal
- Submitting a Service Request Ticket 2021
- How to submit an e-Ticket for software issues with Lenovo Data Center products