ThinkSmart Core & IP Controller Kits is Lenovo’s first modular room kit designed for flexibility and scalability in meeting spaces. These purpose-built, modular room kit solutions start with ThinkSmart Core, a compute that is powered by 11th Gen Intel CoreTM vProTM processors with Intel Iris X graphics for optimized business productivity and collaboration. It includes the ThinkSmart Manager Service (TSMS). 

ThinkSmart Core is certified and preloaded with Microsoft Teams Rooms (MTR), or Zoom Rooms to help employees connect, share and collaborate seamlessly and securely from wherever they may be working.

With multiple options, ThinkSmart Core & Controller Kits are designed to fit various infrastructure considerations. For spaces with existing A/V technology, choose ThinkSmart Core & Controller, which includes a 10.1-inch touch controller with integrated IR sensors. For a complete solution in one box, choose ThinkSmart Core & Controller Full Room Kit, In addition to ThinkSmart Core and Controller, this kits, depending the kit configuration, includes ThinkSmart Camera – the first AI Smart Camera from Lenovo – and ThinkSmart Bar speaker with integrated mics for immersive sound in room of all sizes.

Watch our videos:

• Smart Collaboration - Setting Up The ThinkSmart Core Kit
• Using Microsoft Teams on a Windows-based ThinkSmart device
• Using Zoom Rooms on a Windows-based ThinkSmart device

Depending on ThinkSmart Core Kit configuration, the following tables lists the components that are included within the shipment package:

Core & IP Controller Kit Microsoft Teams Rooms (12QJ, 12QK, 12QT) Zoom Rooms (12QL, 12QM, 12QT)	Core & Controller Full Room Kit 1 Microsoft Teams Rooms (12QN, 12QQ) Zoom Rooms (12QR, 12QS)	Core & IP Controller Full Room Kit 2 Microsoft Teams Rooms (12QN, 12QQ) Zoom Rooms (12QR, 12QS)
ThinkSmart Core Powered using the AC Adapter and power cord.
IP Controller (Touch Display and Link) Touch Controller connects to Link with 5-meter (16.4-feet) CAT5e RJ45 Ethernet cable. Link connects to the ThinkSmart device with 1-meter (3.2-feet) USB 3.0 Type-B to USB-A cable.
	ThinkSmart Cam Connects to the ThinkSmart Core device with a 5-meter (16.4-feet) USB cable.
	ThinkSmart Bar XL Connects to the ThinkSmart Core device with a 5-meter (16.4-feet) USB cable. Powered using the AC Adapter and power cord.
		Mic Pods (2) Connects to the Core with 6-meter (19.7-feet) Mic cables (2)
	5-meter (16.4-feet) USB Cables (2) Connects the ThinkSmart Cam and ThinkSmart Bar to the ThinkSmart Core device.
AC Adapter and Power Cord (2) For ThinkSmart Core device, and Link.	AC Adapters and Power Cords (3) ​For ThinkSmart Core device, ThinkSmart Bar and Link.
1-meter HDMI Cable Connect a PC notebook to the Touch Display.
2-meter (6.4-feet) HDMI Cable Connects the Link to the ThinkSmart device.
1-meter (3.2-feet) USB 3.0 Type-B  to USB-A cable Connects the Link to the ThinkSmart device.
5-meter (16.4-feet) CAT5e RJ45 Ethernet cable  Connects the Link to the Touch Display.
Brackets, and Screws
User Manuals and Publications

For more information on the various ThinkSmart Core Kit configurations, click the following:

• ThinkSmart Core Kit with IP Controller - Quick Start Setup Guide
• Lenovo IP Controller - Deployment Guide
• ThinkSmart Core Kits Deployment for Microsoft Teams Rooms (English)
• ThinkSmart Core Kits Deployment and User Guide for Zoom Rooms (English)
• Product Specifications Reference (PSREF)
• ThinkSmart Core and ThinkSmart One Configurations

• ThinkSmart Core:
  • [Guide Gallery] ThinkSmart Core & Controller Full Room Kit- Microsoft Teams Rooms, Zoom Rooms
  • [Video] Smart Collaboration - Setting Up The ThinkSmart Core Kit
• Microsoft Teams Rooms (MTR):
  • [Video] Using Microsoft Teams on a Windows-based ThinkSmart device
  • [Video] Microsoft Teams Rooms (MTR): Ad Hoc Meeting feature
  • [Video] Microsoft Teams Rooms (MTR): Make a Conference Call feature
  • [Video] Microsoft Teams Rooms (MTR): How to Join a Meeting feature
  • [Video] Microsoft Teams Rooms (MTR): Make a Phone Call feature
  • [Video] Microsoft Teams Rooms (MTR):Project and Switch Presentations feature
• Zoom Rooms:
  • [Video] Using Zoom Rooms on a Windows-based ThinkSmart device

ThinkSmart Core device

Lenovo IP Controller (Touch Display and Link)

ThinkSmart Bar, ThinkSmart Bar XL (11RS, 11RT)

ThinkSmart Cam

Mic Pods

ThinkSmart Core unit serial number can be found by one of the following:

• Printed label on the ThinkSmart Core device
• Windows IoT Administrator Account
• ThinkSmart Manager

ThinkSmart Core Room Kits is supported based on the following:

• Lenovo: Supports hardware repair, device recovery, Frequently Asked Question's (FAQ's), and How-To use.
• Microsoft: Supports Microsoft Teams Rooms (MTR) software and other Microsoft components obtained through their licensing agreements.
• Zoom: Supports Zoom Rooms, and other Zoom Rooms components obtained through their licensing agreements.

The following identifies how to update the various drivers and software.

Note: Windows features an on-screen keyboards when used with a touch controller. For ease-of-use, Lenovo recommends a USB keyboard, mouse and external display.
 

Lenovo support resources includes:

• ThinkSmart Core & IP Controller Kits:
  • ThinkSmart Core Kit with IP Controller - Quick Start Setup Guide
  • ThinkSmart Core Kits Deployment for Microsoft Teams Rooms (English)
  • ThinkSmart Core Kits Deployment and User Guide for Zoom Rooms (English)
  • Recommended deployment process for Windows-based Lenovo ThinkSmart devices
  • ThinkSmart Core & Controller Kits - Microsoft Teams Rooms: Frequently Asked Questions and Troubleshooting
    • Microsoft Teams Rooms (MTR) has blank screen, may freeze, become unresponsive, or no response - Installing a HDMI EDID Emulator
  • ThinkSmart Core & Controller Kits - Zoom Rooms: Frequently Asked Questions and Troubleshooting
  • Lenovo Smart Collaboration Deploy and Maintain Professional Services.
  • Lenovo IP Controller - Overview and Service Parts
  • Lenovo IP Controller - Deployment Guide
  • Lenovo IP Controller - Frequently Asked Questions, Troubleshooting, Diagnostic Tool
  • [Guide Gallery] ThinkSmart Core Full Room Kit- Microsoft Teams Rooms, Zoom Rooms
  • [Video] Using Microsoft Teams on a Windows-based ThinkSmart device
  • [Video] Using Zoom Rooms on a Windows-based ThinkSmart device
  • ThinkSmart Core Kit Deploy Flyer (English)
  • ThinkSmart Core Safety and Warranty Guide
  • ThinkSmart Core Full Room Kit - Hardware Maintenance Manual (English)
  • Parts Removal and Replacement Videos - ThinkSmart Core
• ThinkSmart Manager:
  • ThinkSmart Manager: Streamline your smart collaboration device management with one console
  • [Video] ThinkSmart Manager Overview
• ThinkSmart Bar:
  • ThinkSmart Bar, ThinkSmart Bar XL (11RS, 11RT): Overview and Service Parts
  • ThinkSmart Bar, ThinkSmart Bar XL (11RS, 11RT): Frequently Asked Question's and Troubleshooting
  • [Video] ThinkSmart Collaboration - ThinkSmart Bar Setup and Overview
• ThinkSmart Bar 180:
  • ThinkSmart Bar 180 (12UE, 12UF) - Overview and Service Parts
  • ThinkSmart Bar 180 Frequently Asked Questions (FAQ's) and Troubleshooting
  • ThinkSmart Camera Control App - Control the ThinkSmart camera device settings and features
• ThinkSmart Cam:
  • ThinkSmart Cam: Overview and Service Parts
  • ThinkSmart Cam: Frequently Asked Questions (FAQ's) and Troubleshooting
  • [Video] ThinkSmart Collaboration - ThinkSmart Cam Setup and Overview
• ​Microsoft Teams Rooms (MTR):
  • [Video] Using Microsoft Teams on a Windows-based ThinkSmart device
  • [Video] Microsoft Teams Rooms (MTR): Ad Hoc Meeting feature
  • [Video] Microsoft Teams Rooms (MTR): Make a Conference Call feature
  • [Video] Microsoft Teams Rooms (MTR): How to Join a Meeting feature
  • [Video] Microsoft Teams Rooms (MTR): Make a Phone Call feature
  • [Video] Microsoft Teams Rooms (MTR):Project and Switch Presentations feature
• ​Zoom Rooms:
  • [Video] Using Zoom Rooms on a Windows-based ThinkSmart device

For additional support options on contacting Lenovo, visit support.lenovo.com. Enter the system serial number (SN), and select Contact Us.

When using the embedded Microsoft Windows IOT Enterprise operating system, users need to define account names and passwords for each Core system device and get an Office 365 license. Consult Microsoft's licensing information on licensing, configuration, and Microsoft Teams Rooms (MTR) by visiting Microsoft Teams Rooms.

For assistance with other Microsoft products related to the Lenovo ThinkSmart Core Kits, access Microsoft - Contact us and use the virtual assistant to enter your topic. The virtual assistant will also allow you to connect with a person directly. As an option, you could also contact your local Microsoft sales representative to get support with any software related issues. For additional information on Microsoft resources, visit: Skype Help

Additional Microsoft resources includes:

• Microsoft Teams admin documentation
  • Microsoft Teams Rooms
    • Microsoft Teams Rooms - Maintenance and Operations
      • Microsoft Team Rooms - Switching to Admin Mode and back when the Microsoft Teams Rooms app is running
• Microsoft Support
  • Microsoft Teams Rooms Help
  • Microsoft Teams Rooms Known issues
  • Microsoft Teams Release Notes
• Microsoft Teams Blog
• Microsoft Support

Zoom resources includes:

• Zoom Rooms and Workspaces Support
  • Zoom Help Center: Getting Started with Zoom Rooms
  • Zoom Help Center: Zoom Rooms User Guide
  • Zoom Rooms Release Notes
• Zoom Community

The following FAQ's and troubleshooting information is available:

• ThinkSmart Core Kit Hardware Maintenance Manual (HMM)
  • Chapter 4: Service checkout and symptom-to-FRU index
  • Chapter 5: FAQ
  • Chapter 6: Troubleshooting, diagnostics, and recovery
• ThinkSmart Core - Microsoft Teams Rooms: Frequently Asked Questions and Troubleshooting
• ThinkSmart Core - Zoom Rooms: Frequently Asked Questions and Troubleshooting

Additional information can be found on Lenovo Technical Support (support.lenovo.com). Enter a serial number, Machine Type or the product name. On the "Product Home" page, select "How To's".

Lenovo Diagnostics - UEFI Bootable is embedded within the ThinkSmart Core. To create a flash disk, click: Create Bootable USB with UEFI Diagnostics.

A diagnostics app is available. For more information, visit: Lenovo IP Controller - Frequently Asked Questions (FAQ's), Troubleshooting, and Diagnostic Tool.

To recover, and reimage the ThinkSmart Core, use the following:

For Lenovo Digital Download Recovery Service (DDRS), the reimage includes:

• Windows IoT
• [Downloads] ThinkSmart Manager Service (TSMS) device client
• Microsoft Teams Rooms or Zoom Rooms

For more information, visit

• Lenovo Lenovo Digital Download Recovery Service (DDRS): Download the files needed to create a Lenovo USB Recovery key
• [Video] How to create a Recovery USB Key with Lenovo Digital Download Recovery Service (DDRS)

To start the Lenovo DDRS process, visit: Lenovo Recovery Media

Describes the recommended service parts replacement based on the symptom for a ThinkSmart Core for service personnel. For more information, click: Symptom and the recommended service parts replacement information for service personnel – ThinkSmart Core.