Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to the visually impaired who are using a screen reader; Press Control-F10 to open an accessibility menu.

How to use ‘Get Help’ for Microsoft Office activation - Windows 10

Steps and instructions to use ‘Get Help’ for Microsoft Office activation - Windows 10

Identify Your Device
To be sure this content applies to the device you need information on, please enter your serial number or select your product. or Browse Product

Steps and instructions to use ‘Get Help’ for Microsoft Office activation - Windows 10

The following information shows how to get Microsoft help for Microsoft Office activation errors.

One method is to use the Get Help option in the Windows 10 search bar (or go directly to GET HELP online support). Use the following steps:

  1. Select the search icon at the bottom of the screen as shown in the following image.

    Get Help

  2. Type get help in the search box.
  3. Select the Get Help menu option.

You can also use the Microsoft Get Help application by selecting Get Help from the Windows Start Menu.

Get Help

The following example shows how to ask a question with the Get Help application.

  1. Type, I can't activate Office, in the Get Help window once the application is open.
  2. Select the Send message icon to continue.

    Send message

    Send

  3. Answer each question and select Send until you are asked if the problem has been solved.

    Send

  4. Select No if the problem has not been solved. Select Yes if the problem has been solved.

    Select yes or no

  5. If you select No, the Talk to a person option becomes available.

    Talk option

Option

Option


Document ID:HT508239
Original Publish Date:04/04/2019
Last Modified Date:08/15/2024