ThinkPad USB 3.0 Dock name remains in Devices and Printers menu when switching to another ThinkPad USB 3.0 Dock - ThinkPad
ThinkPad USB 3.0 Dock name remains in Devices and Printers menu when switching to another ThinkPad USB 3.0 Dock - ThinkPad
ThinkPad USB 3.0 Dock name remains in Devices and Printers menu when switching to another ThinkPad USB 3.0 Dock - ThinkPad
Symptom
The USB 3.0 Dock name remains in the Devices and Printers menu after switching to another USB 3.0 Dock.
- Plug in the ThinkPad USB 3.0 Dock (for example, ThinkPad USB 3.0 Pro Dock) to the system.
- Open Control Panel, Hardware and Sound, and then the Devices and Printers menu.
- Confirm that the Dock name and the icon display correctly.
- Unplug the ThinkPad USB 3.0 Dock and then plug in a different ThinkPad USB 3.0 Dock (for example, ThinkPad USB 3.0 Ultra Dock).
- The first ThinkPad USB 3.0 Dock name still displays in the Devices and Printers menu.
Applicable Brands
ThinkPad
System Is Configured With
- ThinkPad USB 3.0 Ultra Dock (40A8)
- ThinkPad USB 3.0 Pro Dock (40A7)
- ThinkPad USB 3.0 Basic Dock (40AA)
Operating Systems
Windows 10
Solution
Right-click and remove the dock device from the Devices and Printers menu. Then, unplug and plug in the new dock again. The correct dock name will display.
Related Articles
Чи була ця інформація корисною?
Ваші відгуки допомагають покращити загальний досвід
Ідентифікатор псевдоніма:SF16-T0092
Ідентифікатор документа:HT502862
Дата вихідної публікації:11/14/2016
Дата останніх змін:11/15/2024
