Downtime expected: None

Change History:

ThinkSmart Manager Cloud Portal and ThinkSmart Manager Service

• New Features:
  • Pre-production support for managing ThinkVision Interactive Large Format Displays

• Enhancements:
  • Updated the Out of Box setup screen to remove the required reboot and associated message
  • Updated the software package status to display the status of packages that were pre-installed before the device was claimed to ThinkSmart Manager
  • Updated device space calculation to more accurately trigger storage space alerts for devices
  • The Bring Your Own Meeting package that is preloaded on Core Gen 2 devices will be automatically updated to the latest version during setup when first connected to the Internet
  • Updated the Bring Your Own Meeting activation message to show the amount of time remaining before BYOM mode is automatically started
• Resolved Issues:
  • Fixed an issue where some devices would show the message “Error Generating Code” during the claiming step if the LAN connection of the device was active
  • Fixed an issue where the device type (Machine Type, MT) would not show for newly supported device families
  • Fixed an issue where some fields on the device tray would show as empty for some devices depending on the license state of the device
  • Fixed an issue where package downloads interrupted by network disconnection would not resume or complete in a timely manner
  • Fixed an issue where the Bring Your Own Meeting package was available to install on unsupported devices
  • Fixed an issue where the Bring Your Own Meeting mode took a long time to start on Core Gen 2 devices after disconnecting and reconnecting the BYOM cable
  • Fixed an issue where the Bring Your Own Meeting mode would not activate if the BYOM cabled was disconnect and reconnected within a short period of time
  • Fixed an issue where the Bring Your Own Meeting activation message did not automatically close when the BYOM cable was disconnected

MTR Room Control Plug-in

• Resolved Issues:
  • Fixed an issue where Pan/Tilt/Zoom settings for a camera could still be modified after the camera was disconnected

Downtime expected: None

Change History:

ThinkSmart Manager Cloud Portal and ThinkSmart Manager Service

• New Features:
  • Remote recovery for MTR-W preloaded devices (excludes Win11 23H2)

• Enhancements:
  • Added check to Device Configurations – Configuration name for duplicate values to prohibit saving the configuration if the name already exists
  • Minor UI updates to improve accessibility
  • The ThinkSmart Bring Your Own Meeting (BYOM) Plug-in is included in the ThinkSmart Manager Service client installer package and will install on ThinkSmart Core Gen 2 devices
  • The ThinkSmart BYOM Plug-in will be disabled if a MTR meeting is active on the device
  • Non-functional UI updates to ThinkSmart BYOM Plug-in
• Resolved Issues:
  • Fixed an issue that caused new devices claimed to newly created organizations to show as offline even though they were powered on and had an active Internet connection
  • Fixed an issue where export would include all devices instead of the filtered list
  • Fixed an issue where a device would show as offline after switching device TPM setting between discrete and firmware options
  • Fixed an issue where the Activity History row count of a filtered list would show incorrect if the number of records found was less than the maximum number of records per page
  • Fixed an intermittent issue where the feature controls for Camera Live View and Terminal could not be edited
  • Fixed an intermittent issue where the Camera Live View for ThinkSmart Cam and ThinkSmart All in One Camera was not available for some devices
  • Fixed an issue where some users were not able to see applicable, available software packages (such as MTR Rooms Control) on the device tray software tab of a device
  • Reenabled UC swap option for devices with OS level other than Windows 11 23H2
    • UC swap option is limited to devices with a ThinkSmart Manager Premium license assigned
    • UC swap is limited to be ran once every 24 hours
    • Fixed an intermittent issue where login with the auto-generated password would fail after UC swap

MTR Room Control Plug-in

• Resolved Issues:
  • Fixed an intermittent crash in the MTR Room Control Plug-in

Downtime expected: None

Change History:

ThinkSmart Manager Cloud Portal and ThinkSmart Manager Service

• New Features:
  • Added organization and device feature controls for Core Gen 2, Bring Your Own Meeting
  • Ring-based client update deferral groups adds the ability to defer TSMS client updates up to two weeks after initial release (closed beta for select customers)

• Enhancements:
  • Updated organization controls to support Core Gen 2 BYOM (Bring Your Own Meeting) settings
  • Updated device tray configuration controls to support Core Gen 2 BYOM (Bring Your Own Meeting) settings
  • Updated device configurations to support Core Gen 2 BYOM (Bring Your Own Meeting) settings
  • Updated device try to hide the BYOM toggle and countdown timer setting when a non-BYOM setting is selected for the port
  • Updated device tray to check for BIOS Supervisor Password when applying a device configuration
• Resolved Issues:
  • Downgraded Intel EMA Agent to version 1.12 to resolve some instances where CIRA was disconnected – devices will be automatically re-provisioned after the release
  • Fixed an issue where some devices with Premium licenses were showing vPro functionality as restricted
  • Fixed an issue where connected ThinkSmart Bar 180 and Jabra PanaCast 50 devices were automatically disconnecting and reconnecting, causing USB attached/detached events to be triggered
  • Fixed an issue where the device list did not sort properly after performing a search
  • Fixed an issue where the device proxy settings were changed after claiming the device to an organization
  • Fixed an issue where the password was not automatically generated after claiming a device to an organization using an activation code
  • Fixed an issue where the device list would intermittently time out and fail to load the device list with a 500 error code
  Note: The ability to remotely switch MTR-W licensed device to Zoom and back to MTR will be temporarily disabled due to a compatibility/mismatch issue between the UC client and Windows OS updates versions

Downtime expected: None

Change History:

ThinkSmart Manager Cloud Portal and ThinkSmart Manager Service

• New Features:
  • Added device and feature support for recently announced ThinkSmart Core Gen 2 devices (https://news.lenovo.com/pressroom/press-releases/lenovo-introduces-
    thinksmart-core-gen-2-to-future-proof-ai-optimized-meeting-spaces/)

• Enhancements:
  • Updated bulk claiming and instructions to reference use of "TET" instead of "TET M920Q" for Device Type to support all ThinkSmart Edition Tiny families of devices
  • Default language setting for organization. Emails sent to users will follow the user's setting. If the user setting is not selected the organization language setting will be followed; otherwise, the emails will default to English
• Resolved Issues:
  • Fixed an issue where Intel vPro functionality was not available for some devices that had a Premium license assigned
  • Fixed an issue where loading the device page would intermittently time out and render an error
  • Fixed an issue where required fields for bulk restart rules could be left blank when proceeding to the next step
  • Fixed an issue where automatic license assignment was not available for some organizations
  • Fixed an issue where false offline notifications were sent for some devices due to race condition during peak load times
  • Fixed an issue where tooltips were not being shown when camera settings were disabled due to dependency condition not met

ThinkSmart Bar 180 Firmware Updater Utility

• Minor bug fixes and performance updates

Downtime expected: None

Change History:

ThinkSmart Manager Cloud Portal and ThinkSmart Manager Service

• New Features:
  • Added new device and feature support for newly launching Windows devices

• Enhancements:
  • Moved organization feature controls to Organization Account section
  • Moved individual device feature controls to Device List, Settings and individual Device Tray
  • Consolidated duplicate information and various cosmetic updates to the Organization Settings and Organization Account tabs

• Resolved Issues:
  • Fixed an issue where the TS Bar 180 or Jabra PanaCast 50 would be disabled after the attached compute device restarted
  • Fixed an issue where Intel vPro Remote Terminal did not display command results
  • Fixed an issue where devices were intermittently showing inaccurate UC authentication and calendar issues
  • Fixed an issue where a device state would intermittently remain as In-Progress after the device was claimed
  • Fixed an intermittent client service crash

MTR Room Control Plug-in

• Resolved Issues:
  • Fixed a compatibility issue between the MTR Room Control Plug-in and ThinkSmart Cam Control App

Downtime expected: None

Change History:

ThinkSmart Cam Control App v 24.8.0.6

• New Features:
  • Added ThinkSmart Bar 180 controls for the following settings:
    • Contrast Enhancement
    • Whiteboard Setup
    • Whiteboard View
    • Whiteboard Sharing Mode
    • Intelligent Meeting Space
  • Added firmware version check for ThinkSmart Bar 180 with a link to download the latest firmware installer

• Enhancements:
  • Updated ThinkSmart Bar 180 controls for the following settings:
    • Added the Multi Stream option to the Dynamic Composition setting

• Resolved Issues:
  • Fixed an issue where presets may be overwritten when installing a newer version of the ThinkSmart Cam Control App
  • Fixed an issue where the ThinkSmart Bar 180 image from Live Preview may show as inverted
  • Fixed an issue where the Live Preview image for the ThinkSmart Bar 180 may show very small
  • Fixed an issue where selecting the X button to close Live Preview prompt would launch Live Preview instead of closing it
  • Fixed an issue where People Count intermittently showed as -1
  • Fixed an issue where Picture in Picture (PIP) intermittently remained enabled after the control was toggled to Off

Downtime expected: None

ThinkSmart Manage Cloud Portal and ThinkSmart Manager Service

• New Features:
  • Added Intelligent Meeting Space feature support for the ThinkSmart Bar 180 and Jabra PanaCast 50

• Enhancements:
  • Added the Multi-stream option to the Dynamic Composition setting for the ThinkSmart Bar 180 and Jabra PanaCast 50

• Resolved Issues:
  • Fixed an issue where some ServiceNow incidents were not closing as expected when the issue is resolved in ThinkSmart Manager
  • Fixed an issue where Bulk Claim of a Device caused the device to not be configured if the claiming file contained the device name
  • Fixed an issue where devices with a Premium license assigned may intermittently show as having a Basic license assigned

ThinkSmart MTR Room Controls Plug-in

• Resolved Issues:
  • Fixed an issue in the MTR Room Controls Plug-in where the zoom setting did not revert to its original setting after Auto Zoom was
    ThinkSmart Manager Release Notes 24.7 enabled then disabled
  • Fixed an issue where the MTR Room Controls Plug-in would intermittently be unavailable from the MTR Windows application interface

Downtime expected: None

ThinkSmart Manage Cloud Portal and ThinkSmart Manager Service

• New Features:
  • Added Contrast Enhancement control for the ThinkSmart Bar 180 / Jabra PanaCast 50.
  • Added firmware version comparison for the ThinkSmart Bar 180 and Jabra PanaCast 50.

• Enhancements:
  • Removed the ThinkSmart Bar 180 and Jabra PanaCast 50 settings dependency between Vivid HDR and Contrast/Saturation/Sharpness controls – previously Contrast, Saturation and Sharpness were required to be disabled if Vivid HDR was enabled

• Resolved Issues:
  • Fixed an issue where a device may incorrectly show its status as "In-Meeting"
  • Fixed an issue where a ThinkSmart View Plus device may remain on the 'Claim Device on TSM' screen after successful claiming
  • Fixed an issue where the Out of Box process may not exit quickly if a network is not connected
  • Fixed an where the wrong time zone is displayed in the device export file and may be applied to device incorrectly

ThinkSmart Manager Mobile App (iOS and Android)

• Enhancements:
  • Added Admin Password and Activation Code claiming flows to mobile apps for ThinkSmart Tiny devices>
• Resolved Issues:
  • Deprecated “Do not apply configuration from cloud” option during claiming

Downtime expected: None

ThinkSmart Manage Cloud Portal and ThinkSmart Manager Service

• New Features:
  • Enabled whiteboard configuration for ThinkSmart Bar 180 and Jabra PanaCast 50.
    Note: Whiteboard setup requires the following setting values:

    • FOV set to "max"
    • Intelligent Zoom is "off"
    • Virtual Director is "off"
    • Zoom level set to "0"

• Enhancements:
  • Added new 365 days option to installer expiration for manual claiming package
  • Removed fields that were not applicable to ThinkSmart View Plus device tray and detailed export

• Resolved Issues:
  • Fixed an issue with the ThinkSmart Bar 180 and Jabra PanaCast 50 where the Automatic Zoom setting would revert to Full Screen when set to Intelligent Zoom For more information, visit: [Lenovo Support Community] Intelligent Zoom issue on Jabra Panacast and ThinkSmart Bar180 in ThinkSmart Manager
  • Fixed an issue where some peripherals were duplicated in the device export report
  • Fixed an issue where ThinkSmart View Plus devices would show as “In meeting” in the portal if the device was restarted while joined to a meeting
  • Fixed an intermittent issue where all details were not always being populated in a device’s device tray information
  • Fixed an intermittent issue where new devices were not able to generate an activation code during the claiming process

Downtime expected: None

ThinkSmart Manage Cloud Portal and ThinkSmart Manager Service

• Resolved Issues:
  • Fixed an issue where the Wake and Sleep actions were missing from Intel vPro endpoint action options
  • Removed the requirement for a device to have a ThinkSmart Manager Premium License in order to manage the Jabra PanaCast 50

Downtime expected: None

ThinkSmart Manage Cloud Portal and ThinkSmart Manager Service

• New Features:
  • Added support for the following settings controls for the ThinkSmart Bar 180: Video Flicker (power line frequency), Vivid HDR, People Count LED, Bluetooth MAC, Device Name
  • Added support for the following settings controls for the ThinkSmart Bar 180: Intelligent Meeting Spaces (enable/disable, unit of measure, width/depth). Note: This feature is temporarily disabled due to a conflict with Intelligent Zoom. g
• Enhancements:
  • Added management support for the MTR Room Control Plug-in on Microsoft Teams Rooms devices, allowing the user to:
    • Detect installation state per device: Installed, Not Detected or Restricted
    • Enable/Disable per device by the Organization Administrator
• Resolved Issues:
  • Fixed an issue where a “Peripheral disconnect” issue was generated when a device with a ThinkSmart Bar 180 was claimed
  • Fixed an issue where some devices were not able to successfully establish a CIRA connection for Intel vPro

Microsoft Teams Rooms (MTR) Room Controls Plug-In for ThinkSmart Camera

• Enhancements:
  • Added management support for MTR Room Controls Plug-in from the ThinkSmart Manager Cloud Portal

Downtime expected: None

ThinkSmart Manage Cloud Portal and ThinkSmart Manager Service

• New Features:
  • Added Audio notifications and feedback setting for the ThinkSmart Bar 180 and Jabra PanaCast 50 on the AI settings tab
  • Added USB Device Type setting for the ThinkSmart Bar 180 and Jabra PanaCast 50 on the AI settings tab
  • Added the capability to upload new client secret when creating a Azure AD SSSO org, or switching an existing Lenovo ID org to a Azure AD SSO org
• Enhancements:
  • Improved Intel vPro EMA and CIRA status reporting
  • Enabled the ability to edit the UC solution for all Windows MTR licensed devices
  • The Upgrade to Premium button will now take the user directly to www.lenovo.com where Premium licenses can be purchased
  • When a ThinkSmart device that was bundled with a Premium license is claimed, the license will automatically be assigned to that device
• Resolved Issues:
  • Fixed an issue where ThinkSmart View Plus Android devices were not able to connect to the ThinkSmart Manager with a 403 error.
  • Fixed an issue where creating a new camera preset on the ThinkSmart Manager that preset was automatically applied to the associated camera device
  • Fixed an issue where camera settings were not changed when setting Automatic Zoom Mode to Full Screen and an error message was displayed
  • Fixed an issue where a pop-up messaged appeared on top of the Microsoft Teams Room (MTR) interface after the Room Controls (2nd screen plug in app) was closed
  • Fixed an issue where changing the RDP for a device in ThinkSmart Manager may cause the device’s time zone settings to change to the incorrect setting after restarting
  • Fixed an issue where the customer dashboard data for device counts does not match if some devices were unavailable

Downtime expected: None

ThinkSmart Manage Cloud Portal and ThinkSmart Manager Service

• New Features:
  • Intel vPro Hardware KVM (Out-of-band management) beta option added for ThinkSmart Manager Premium-licensed, Intel vPro devices
  • Intel vPro text-based clipboard support for pasting text to remote device when in Remote Desktop or Terminal sessions. Note: Support limited to ASCII text in a single line up to 1024 character using Google Chrome or Microsoft Edge browsers
  • Camera presets created using the ThinkSmart Camera Control are now synchronized to the ThinkSmart Manager Cloud Portal once the device is claimed
• Enhancements:
  • Updated the ThinkSmart Manager Service installer to include Intel EMA Agent version 1.12
  • Improved Intel AMD provisioning and CIRA status reporting
• Resolved Issues:
  • Fixed an issue where applying a peripheral configuration with settings that do not require a restart still caused the ThinkSmart Bar 180 or Jabra PanaCast 50 to restart
  • Fixed an issue where the ThinkSmart Cam AI functionality could not be disabled when Automatic White Balance was set to On
  • Fixed an issue where camera Live View shifted to the right after applying presets
  • Removed Viewer role access to Bulk Restart rules in the ThinkSmart Manager Cloud Portal

ThinkSmart Cam Control App - Version 24.1.1

• New Features:
  • Audio notifications and feedback control for ThinkSmart Bar 180: Off (default), Tones, Voice
  • USB device type control for ThinkSmart Bar 180: Communication device (default), Audio device, Microsoft Teams Rooms device
• Enhancements:
  •  Added warning message to inform the user that the ThinkSmart Bar 180 will restart when new settings are saved
  • When in Device Configurations the search function will search both Configuration Name and Device Type
• Resolved Issues:
  • Fixed an issue where Live View for the ThinkSmart Bar 180 became unavailable when saving settings that require the camera to restart

ThinkSmart Cam Control App - Version 24.2

• New Features:
  • Camera presets created using the ThinkSmart Cam Control App are now synchronized to the TSM Cloud Portal once the device is claimed
• Enhancements:
  • Updated settings for ThinkSmart Bar 180 related to Room Capacity Notification, Dynamic Composition and Automatic Zoom Mode to enable/disable other settings that have dependencies on them
  • Added a progress indicator when switching between connected cameras

Microsoft Teams Room (MTR) Control Plug-in - Version 24.2

• Resolved Issues:
  • Fixed an issue where the plug-in was automatically applying the first preset when the plug-in was opened
  • Fixed an issue where the plug-in intermittently crashed

Downtime expected:

• None

New Features:

• Camera Presents:
  • Added preset support for ThinkSmart Bar 180 and Jabra PanaCast 50 to the ThinkSmart Manager portal
  • Added preset support for ThinkSmart Bar 180 to the ThinkSmart Camera Control Application
  • Presets synching between the ThinkSmart Camera Control Application and ThinkSmart Manager portal
  • Microsoft Teams Rooms (MTR) Room Controls Plug-in Presets Support
  • Presets created in ThinkSmart Cam Control App or ThinkSmart Manager portal are available in the Microsoft Teams Room (MTR) Room Controls Plug-in
• ThinkSmart Bar 180 Firmware Updater Utility application available for download
• Implemented new Authentication Type Change flow

Enhancements:

• Added support for Unified Communications (UC) swap for new ThinkSmart Core Machine Types (12VL, 12VM, 12VN, 12VQ, 12VR, 12VS, 12VT, 12VU) in the ThinkSmart Manager portal
• Added multi-camera support for Live View on the ThinkSmart Manager portal (Note: Live View is limited to one user per device at a time)
  • Allows the user to select Live View when more than one camera is attached. Cameras include:
    • ThinkSmart Cam
    • ThinkSmart One camera
    • ThinkSmart Bar 180 camera
    • Jabra PanaCast 50 camera
• ThinkSmart Manager Portal updates control; removed the "Manually Update" option. Devices are automatically updated if connected and during outside of defined "Active Hours". Note: "Active Hours"  cannot exceed 18 hours

Resolved Issues:

• ThinkSmart Manager Portal:
  • Fixed an issue where an unexpected Peripheral disconnected issue generated after deployment
  • Added a fix to prevent ThinkSmart Manager Service (TSMS) uninstallation during update if there is a conflict with another application
  • Fixed an issue where vPro® connection was lost and device vPro® connection status was listed as either "Not Connected” or “Intel® EMA Agent installation issue"
  • Fixed validation issues during migration to Single Sign-On (SSO) providers
  • Fixed an issue with unexpected language change to English if user selected another language package
• ThinkSmart Camera Control Application:
  • Fixed white balance issue for ThinkSmart Bar 180
  • Fixed Zoom issue in Live View mode when changing individual settings
  • Fixed flickering of Live View image when changing Pan, Tilt, Zoom (PTZ) setting

Detailed latest versions within 23.11 release:

Features:

• Microsoft Teams Rooms (MTR) plug-in allowing users to control ThinkSmart Camera Pan, Tilt, Zoom (PTZ) and AI functions from within MTR application 
  • Microsoft Teams Room (MTR) Room Controls Plug-In for ThinkSmart Camera
• ThinkSmart Bar 180 and Jabra Panacast 50 support in ThinkSmart Manager portal
• ThinkSmart Bar 180 support in ThinkSmart Camera Control Application
• BIOS configuration support from ThinkSmart Manager portal
• Windows Update configuration support from ThinkSmart Manager portal
• Unified Communications (UC) Switch feature improvements:
  • New automation now requires no local device interactions
  • Added more verbose status indicators in device tray on portal
  • Added events in Activity History feature on portal
• Configuration Presets for ThinkSmart cameras in ThinkSmart Manager portal and ThinkSmart Camera Control Application

Fixes:

• Fixed incidents intermittently not created in ServiceNow for peripheral disconnected events
• Improved Intel vPro® connectivity reliability and status reporting
• Fixed ThinkSmart Camera Control Application intermittently failing to save settings for ThinkSmart Camera
• Fixed intermittent bugs causing ThinkSmart Manager Service (TSMS) device client update failures
• Fixed Warranty Expiration Date intermittently missing in device tray
• Fixed false issues generated for Intel EMA agent not running
• Fixed bug for camera live view reporting false no supported cameras found error
• Fixed conflicts where ThinkSmart Manager Service (TSMS) caused issues when ran in parallel with Jabra Direct
• Improved character support for searching in device list
• Minor User Interface (UI), User Experience (UX), and accessibility improvements

Features:

• Camera Live View added in ThinkSmart Manager portal and ThinkSmart Cam Control Application (ThinkSmart Cam and ThinkSmart One)
  • Note: Requires the latest ThinkSmart Manager Service 23.10 device client to be installed. For more information, click: How to identify, and update ThinkSmart Manager Software version.

Fixes:

• Improved intermittent crashing of ThinkSmart Cam Control Application when changing settings from the ThinkSmart Manager portal
• Improved Intel vPro® online/offline status reporting
• Fixed false positive admin authentication issue generation
• Fixed setting WEP/WPA2PSK-Personal/WPA2-Enterprise WiFi network types from the ThinkSmart Manager portal
• Fixed ThinkSmart Cam Control Application - sometimes does not save manual adjustment settings or reset while camera in use
• User Interface (UI) and User Experience (UX) improvements

Features:

• Added ability to create global peripheral configurations for ThinkSmart Cam and ThinkSmart One
• Implemented ThinkShield for ThinkSmart integration:
  • Added Hardware Trusted Platform Module (TPM) information.
  • Implemented integration with Absolute® Resilience
  • Added security statuses to Dashboard
• Extended Unified Communications (UC) Flexibility feature to ThinkSmart Core and ThinkSmart Hub with Windows 11. For more information, click: Unified Communication (UC) switch between Microsoft Teams Rooms and Zoom Rooms using ThinkSmart Manager
• Support for Unified Communications (UC) Flexibility for ThinkSmart One with Windows 11. For more information, click: Unified Communication (UC) switch between Microsoft Teams Rooms and Zoom Rooms using ThinkSmart Manager
• Removed Premium license requirement for Unified Communications (UC) Flexibility feature
• Updated User Interface/User Experience (UI/UX) for camera controls on ThinkSmart Manager portal and ThinkSmart Camera Control Application
• Added ability to set and adjust organization configurations
• Improved timezone settings for Windows and Android devices
• Redesign of Dashboard page and widgets

Fixes:

• Fixed screen rotation issue after performing Unified Communication (UC) switch between Microsoft Teams Rooms and Zoom Rooms using ThinkSmart Manager in Windows 11 on ThinkSmart One devices
• Fixed intermittent issue where devices could go offline after ThinkSmart Manager release deployment
• Fixed issue where users could not reset trusted device used for Multi-Factor Authentication (MFA)
• Fixed intermittent issue where network configuration could not be applied for bulk device settings
• Fixed issue for Base users who are not invited to Single Sign-On (SSO) organizations and could see blank page
• Fixed minor User Interface (UI) issues

Fixes:

• Fixed issue where ThinkSmart Camera settings are overwritten during ThinkSmart Manager Service (TSMS) client upgrades
• Fixed issue where Pan/Tilt/Zoom (PTZ) camera setting changes are sometimes not persisted
• Fixed issue where Automatic White Balance camera settings sometimes becomes disabled when changing unrelated settings

New and Updated Features:

• Added ability to enable/disable vPro Terminal per-org or per-device.
• Added configurations for auto white balance & Field of View (FOV) for ThinkSmart Cam and ThinkSmart One.
• Added forums link to the “Get support” dropdown header item
• Added threshold in configuration policy to allow time thresholds between issue being creation & resolution to avoid repetitive/aggressive short-lived issues
• Improved device-level logging verbosity for ThinkSmart Manager Service (TSMS) client
• Removed configuration options "3" for Framing Speed and "4x" for Zoom Scaling of ThinkSmart Cam and ThinkSmart One which are no longer supported by the latest camera firmware

Fixes:

• Fixed intermittent issue where device OS upgrades from Windows 10 to 11 caused ThinkSmart Manager Service (TSMS) clients to be uninstalled
• Fixed issue where self-created organizations could not convert to Single Sign On (SSO) login
• Fixed issues where ThinkSmart Manager Service (TSMS) installer fails to upgrade
• Fixes and improvements to accessibility
• Fixed validation for Windows admin password inputs to align with Microsoft specifications
• Fixed intermittent issues where device IP & MAC are reported incorrectly
• Fixed issue where Software Update Status export is incorrectly showing Out-of-Date Days values

Features:

• Updated Intel EMA agent to version 1.8.1
• Added alternative claiming options for the ThinkSmart Edition Tiny M920q (10T1)
• Added support for the ThinkSmart View Plus
• Added Location column to devices list
• Removed network settings from organization-level configurations to support static IPs during claiming
• Windows 11 IoT support for ThinkSmart Manager Service clients
• Single Sign On (SSO) support for Okta

Fixes:

• Improved Intel vPro provisioning redundancy
• Fixed issues with Single Sign On (SSO) migrations from Lenovo ID to Microsoft Azure or Ping Identity
• Improved performance of dashboard page
• Fixed bugs for Unified Communications (UC) switch
• Fixed Windows 11 IoT bugs in ThinkSmart device clients.
• Fixed bug related to ThinkSmart Bar XL microphone becoming unexpectedly
• Fixed bugs related to ThinkSmart Cam configuration on the ThinkSmart Manager portal (https://portal.thinksmart.lenovo.com) page and the ThinkSmart Camera Control Application
• Several minor UI/UX improvements

Features:

• Enable/disable vPro Remote Desktop & Terminal at org-level or per-device
• Performance improvements on issues & reports pages
• Self-serve option to migrate authentication from Lenovo ID to Okta SSO
• Unified Communications (UC) flexibility for ThinkSmart One, allowing Microsoft Teams Room (MTR) devices to switch to Zoom and revert to MTR. For more information, click: Unified Communication (UC) switch between Microsoft Teams Rooms and Zoom Rooms using ThinkSmart Manager

Fixes:

• Improved device claiming reliability
• Fixed service connectivity issues for devices with static IPs
• Fixed data inconsistencies in device list CSV export
• Improved loading state for reports view
• Improved searching by device group
• Fixed ServiceNow integration bug where incident number sometimes not available
• Improved reliability of Video disconnected issue reporting
• Fixed bug where changing auto-generated device admin passwords from portal did not give proper feedback
• Fixed sorting by uptime in devices list

Fixes:

• Fixed issue using Windows Remote Desktop while Keyboard/Mouse peripherals are explicitly disabled
• Fixed client updating and claiming issues for older ThinkSmart devices with ThinkSmart Manager Service (TSMS) 3.x
• Fixed EMA agent installation issues
• Fixed issue where claiming device with ThinkSmart Cam changes white balance settings
• Fixed missing devices in Restart Rule create view when selecting multiple locations
• Fixed ALT+TAB pass-through in vPro Remote Desktop
• Fixed issue where some devices reported invalid IP/MAC address   

Fixes:

• Fixed device system time synchronizing via internet
• Device grouping improvements and fixes:
  • Added display device name and model in grouping tray
  • Fixed device searching
• Improvements for claiming (Add device):
  • Fixed claiming issues for non-mTLS legacy devices
  • Removed unused files in manual provisioning pack
• Fixed bug preventing auto-update device settings from being saved
• Fixed email notifications when editing a user related to a notification
• Improvements for Intel EMA integrations
  • Fixed issue reporting for Intel EMA failures 
  • Fixed EMA agent still running after device removed from org
• Improvements for Bulk Restart rules 
  • Fixed device not appearing in bulk restart rule for devices added to rule after rule creation 
  • Fixed start/end date formatting 
  • Fixed rules not being removed on license removal 
• vPro integration improvements
  • vPro Remote desktop fixes 
    • Fixed scaling issues
    • Fixed full screen issue for devices with only one monitor 
  •  Added retry mechanism for vPro provisioning to account for system interruptions/failures
• Improved issues system 
  • Fixed ordering of issues in exported CSV
  • Fixed Resolved Issues list not loading for large organizations 
• Fixed sorting notifications by start date 

Features:

•  Added Activity History for organization owner and admin
  • Find it at Activity History in the main navigation sidebar
• Added ThinkSmart Cam manual controls (available in the ThinkSmart Portal and ThinkSmart Cam Control application). Extended the app functionality to include the ThinkSmart One camera. 
  • Manual electronic controls for pan, tilt, zoom, brightness, sharpness, contrast, white balance are available on the Device Settings tab for the camera
  • To use these controls, disable the Auto Zoom/Frame features on the AI Configurations tab (People Count can remain enabled) 
  • To use the electronic pan and tilt manual controls, the zoom should be set to greater than 0 
  • In order to accurately adjust and save the settings to the camera, the camera should be in an active state
• Added ThinkSmart Manager portal cloud support for more ThinkSmart Core Machine Types: 12QJ, 12QK, 12QN, 12QQ, 12QL, 12QM, 12QR, 12QS
  • ThinkSmart Core and One Configurations
• vPro Remote Terminal
• Automated license assignment 
  • Licenses purchased with a device:
    • Device sold to directly to existing customer:
      • The license will be added to the existing customer’s organization when the device is shipped 
      • If the customer does not have an organization, it will be automatically created for them with the license added to the organization
    • Device sold using a Lenovo Business Partner:
      • If the customer cannot be identified, then the license will be assigned to the organization when the device is claimed
  • Stand-alone license purchase: 
    • If the customer has an existing organization, then the license is added to the customer’s organization when the purchase is completed
    • If the customer does not have an organization, it will be automatically created for them with the license added to the organization
• Added the ability to export records from the Reports page to CSV format   

Fixes:

• Performance enhancements for issues & notifications
• Stability improvements for device clients
• Improved vPro remote desktop latency
• Fixed ThinkSmart Cam firmware version reporting

Features:

• Export issues data to CSV
  • Find it at Issues Manager → Issues → Export List button
  • Data exported includes timestamp, device, issue description, and incident number
• Export dashboard widget data to CSV
  • Find it at Dashboard → Performance widget → Ellipsis (three dots) icon button → Export Graph menu item
  • Data exported includes timestamp, room name, and meeting status
• Export order history data to CSV
  • Find it at Account menu → Organization Account menu item → Order History tab → Export All  button
  • Data exported includes order number, license type, billing term, quantity
• Device grouping feature 
  • Find it at Device Manager → Device Groups
  • Create device groups & manage devices in that group
  • Search device list by group name
• ServiceNow Integration enhancements
  • Self-serve configuration view
  • Direct link to ServiceNow ticket   

Fixes:

• Fix to mitigate the expired certificate impacting MQTT, resulting in failed updates to configuration of existing devices and failure to claim new devices   
• Enhanced device list performance
• Enhanced device claiming error messages for more accurate action
• Extension of logout time on the ThinkSmart Manager portal
• Accurate device status display post manual claiming
• Device claiming thru admin password option
• Peripheral management: Notification for ThinkSmart Controller and ThinkSmart Cam disconnection status
              
• Enhanced accuracy of vPro status 
• Inability for devices to be upgraded to latest software package

Features:

• ServiceNow Integration: Ability to integrate ThinkSmart Manager portal with ServiceNow Incident management tool.
• Ability to covert Lenovo ID to Ping Idenity Single Sign-On (SSO) through a ThinkSmart Manager user interface.
• Support ThinkSmart One