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PC not able to sign in to Wi-Fi

PC not able to sign in to Wi-Fi

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PC not able to sign in to Wi-Fi

Symptom

The PC cannot sign in to Wi-Fi at a hotel or other location. This may occur due to the local ISP adding in a DNS (Domain Name System) that requires a login or registration page.

For general Wi-Fi issues, refer to Popular Topics: Wireless, Wi-Fi or Popular Chrome Topics: Wi-Fi

Operating Systems

  • Chrome OS
  • Windows 10

Solution

Try one of the following options for Chrome:

  • Go to a non-https site.
  • Force the login page by opening a browser and typing http://192.168.1.1 or http://localhost.

Try one of the following options for Windows:

  • Try a different browser.
  • Go to a non-https site.
  • Force the login page by opening a browser and typing http://192.168.1.1 or http://localhost.
  • Go into command prompt or Windows Powershell and type ipconfig /flushdns. Use the following steps:
    1. Go into command prompt or Windows Powershell (right-click the Windows icon and select Windows PowerShell (Admin).
      PowerShell
    2. Type ipconfig /flushdns.
      Powershell
Document ID:HT510993
Original Publish Date:08/18/2020
Last Modified Date:10/07/2024
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