How to check the Lenovo system repair status
Guide to Checking Lenovo System Repair Status and Updates
Guide to Checking Lenovo System Repair Status and Updates
Description
When customers send a Lenovo system in for repair, they should follow the progress by checking the system repair status. Customers can check the system repair status using the Lenovo Data Center Support Web site or the Repair Status Check Web site. The term 'system' used in this tip refers to Lenovo products across different product categories such as ThinkSystem, ThinkServer, ThinkEdge, SystemX, FlexSystem, ThinkAgile, Networking and Storage. This article introduces the procedures used to check the Lenovo system repair status.
Applicable Systems
All applicable Lenovo server products: 
Videos
Lenovo Data Center Support Website
- YouTube
- YouKu
Repair Status Check Website
- YouTube
- YouKu
Solution
Lenovo Data Center Support Website
- Go to the Lenovo Data Center Support Web site.
- Enter the system serial number and then click
.
- After entering the serial number, the system information and status will be displayed. Click Repair Status to open the Repair Status page.
- Information about repair tickets and status will be displayed on this page.
Repair Status Check Website
- Go to Repair Status Check Web site.
- Enter the case number, order number, serial number, IMEI, email address, or phone number, and then click Submit.
- Information about repair tickets and status will be displayed on this page.
Additional Information
מזהה מסמך:HT510881
תאריך פרסום מקורי:07/30/2020
תאריך עדכון אחרון:01/13/2025
