ThinkPad USB 3.0 Dock name remains in Devices and Printers menu when switching to another ThinkPad USB 3.0 Dock - ThinkPad
ThinkPad USB 3.0 Dock name remains in Devices and Printers menu when switching to another ThinkPad USB 3.0 Dock - ThinkPad
ThinkPad USB 3.0 Dock name remains in Devices and Printers menu when switching to another ThinkPad USB 3.0 Dock - ThinkPad
Symptom
The USB 3.0 Dock name remains in the Devices and Printers menu after switching to another USB 3.0 Dock.
- Plug in the ThinkPad USB 3.0 Dock (for example, ThinkPad USB 3.0 Pro Dock) to the system.
- Open Control Panel, Hardware and Sound, and then the Devices and Printers menu.
- Confirm that the Dock name and the icon display correctly.
- Unplug the ThinkPad USB 3.0 Dock and then plug in a different ThinkPad USB 3.0 Dock (for example, ThinkPad USB 3.0 Ultra Dock).
- The first ThinkPad USB 3.0 Dock name still displays in the Devices and Printers menu.
Applicable Brands
ThinkPad
System Is Configured With
- ThinkPad USB 3.0 Ultra Dock (40A8)
- ThinkPad USB 3.0 Pro Dock (40A7)
- ThinkPad USB 3.0 Basic Dock (40AA)
Operating Systems
Windows 10
Solution
Right-click and remove the dock device from the Devices and Printers menu. Then, unplug and plug in the new dock again. The correct dock name will display.
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Alias-tunnus:SF16-T0092
Asiakirjan tunnus:HT502862
Alkuperäinen julkaisupäivä:11/14/2016
Viimeisin muokattu päivämäärä:11/15/2024
