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Using the Windows Administrator Account, and Administrator Password on a ThinkSmart device or the ThinkSmart Manager portal

Steps and instructions to use the Windows Administrator Account, and Administrator Password on a ThinkSmart device or the ThinkSmart Manager portal

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Steps and instructions to use the Windows Administrator Account, and Administrator Password on a ThinkSmart device or the ThinkSmart Manager portal

Description

The Administrator Account is the standard Windows Administrator Account and provides system-wide privileges. The Administrator Account is password protected and is only used for device management. For a typical day-to-day usage, the administrator credentials are not needed.

  • Microsoft Teams Rooms (MTR) Devices:
    • Administrator account ID: Administrator
    • Default password: sfb
  • Zoom Rooms Devices:
    • Administrator account ID: ZoomRoomsAdmin
    • Default password: Is blank.

The Administrator Password can be changed from the:

Note: Change the default password from the ThinkSmart device, then the device can be added by ThinkSmart Manager portal. Once completed, the administrator password can be managed remotely from ThinkSmart Manager portal.

For more information on ThinkSmart Manager portal, ThinkSmart Manager mobile app, and the ThinkSmart Manager Service (TSMS), visit: ThinkSmart Manager.

Applicable Brands

ThinkSmart

Applicable Systems

  • ThinkSmart One
  • ThinkSmart Core
  • ThinkSmart Hub
  • ThinkSmart Hub 500
  • ThinkSmart Edition Tiny M920q

For more information on ThinkSmart systems, visit: Lenovo Product Specifications Reference (psref.lenovo.com).

Operating Systems

Windows 10 IoT

Solution

Local Device Change: Administrator Password change process on a ThinkSmart device

  1. Log in to the Windows Admin account.
    • On the MTR or Zoom Rooms main menu, click the Settings icon.
    • Click Settings ➙ Windows Settings ➙ go to Admin Sign-in (or go to ZoomRooms Admin Sign-in). When prompted, enter the Windows administrator password.
  2. From the Windows desktop, press Ctrl+Alt+Delete and follow the on-screen instructions to change the administrator password.

The length of the password must be between 8 to 60 characters.

Cloud Portal Change: Administrator Password change process from ThinkSmart Manager portal

Note: The ThinkSmart device must be added to the ThinkSmart Manager portal before performing the following steps.

  1. Log in to ThinkSmart Manager portal (https://portal.thinksmart.lenovo.com) with a Lenovo ID.
  2. Click Device Manager ➙ Devices on the left navigation panel. The Device List page is displayed.
    Thinksmart manager devices
  3. Select the device you want to manage. The device information window is displayed.
    ThinkSmart Manager device
  4. Click Configuration ➙ Windows on the right panel. Then, follow the on-screen instructions to change the Administrator Password.
    ThinkSmart Manager Configuration WIndows
    ThinkSmart Manager Set Administrator Password
Document ID:HT514342
Original Publish Date:11/01/2022
Last Modified Date:01/31/2025
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