ThinkSmart Cam: Overview and Service Parts
ThinkSmart Cam: Overview and Service Parts
ThinkSmart Cam: Overview and Service Parts
Overview
ThinkSmart Cam (4Y71, 4Y71C41660) - A Smart Video Collaboration Device
Enable true video collaboration in the office and beyound with this enterprise designed Artificial Intelligence (AI) smart camera.
When paired with a compute, such as ThinkSmart Hub, ThinkSmart Core or ThinkSmart Edition Tiny M920q, or when used alone as a standard plug-and-play device, the new ThinkSmart Cam creates immersive, productive spaces where everyone can be fully engaged and collaborative regardless of where they are located. As an enterprise-grade Artificial Intelligence (AI) smart camera designed with video collaboration in mind, ThinkSmart Cam is certified for compatibility with both Microsoft Teams Rooms and Zoom Rooms platforms.
Using the ThinkSmart Cam Control App, a Windows 10 application, allows to locally configure the AI functions of the ThinkSmart Cam when connected with a ThinkPad. This is designed specifically for the ThinkSmart Cam to ensure the device is fully flexible to meet the collaboration environment requirements.
Conference Ready:
- Wide field of view captures everyone in the room
- High resolution and frame rates eliminate lag and distortion
- High Dynamic Range delivers higher contrast, vivid colors, and brighter images in low-light
- Ideal for home offices and huddle rooms as well as medium and large collaboration spaces
Artificial Intelligence Features:
- Auto-Zoom and Auto-Frame
- Speaker tracking
- Whiteboard awareness
- People counting
- The Artificial Intelligence Features (people counting, auto zoom and auto framing, whiteboard awareness and audio tracking) are supported only at resolutions: 1080p @ 30fps, 720p @ 30fps, 360p @ 30fps.
- It is recommended to disable AI features like Automated Zoom, Speaker Tracking, and Whiteboard Detection when using Microsoft Teams Room's Cloud IntelliFrame.
The ThinkSmart Cam is included with selected ThinkSmart Core Kits. For more information, click: ThinkSmart Core & ThinkSmart One Configurations
Watch our videos:
- ThinkSmart Collaboration - ThinkSmart Cam Setup and Overview
- ThinkSmart Cam: Installing camera below a television monitor
- ThinkSmart Cam: Attaching the camera on top of a television monitor
- ThinkSmart Cam: Installing the camera on the wall
- ThinkSmart Cam, ThinkSmart Bar: Magnetically attach the camera on the soundbar
To learn more, click: ThinkSmart Cam brochure (english)
Technical Specifications
- Resolution: 4K
- Sensor Pixel: 2um (mircometers)
- CUP/SOC: ARM Cortex-A7 processor
- GPU/DSP: NPU (MAC)
- Field of View:
- 110 degrees Horizontal (after lens distortion correction)
- 68 degrees Vertical
- 130 degrees Diagonal
- Aspect Ratio: 16.9 widescreen
- Output format: MPEG, H.264, YUV
- Image Format:
- YUY2: 1920 x 1080 at 30fps, 1280 x 720 at 60fps, 640 x 360 at 60fps
- MJPEG: 3840 x 2160 at 30fps, 2560 x 1440 at 30fps, 1920 x 1080 at 60fps, 1280 x 720 at 120fps
- High Dynamic Range (HDR): Yes
- Auto Focus: ePTZ (electronic pan, tilt, zoom)
- Microphone: 2 digital microphones
- Connector: USB 3.2 Gen 1 Typc C
- Artificial Intelligence (AI) Functions (*1):
- Auto Framing
- Auto Zoom
- Audio Sparker tracking
- People counting
- White board awareness
- Mounting:
- Standalone (tabletop)
- Wall and TV
- Operating Temperature: 0 - 60 degrees C
- Operting Humdity: 0 - 85%
- The Artificial Intelligence Features (people counting, auto zoom and auto framing, whiteboard awareness and audio tracking) are supported only at resolutions: 1080p @ 30fps, 720p @ 30fps, 360p @ 30fps.
- For optimum performance when using Microsoft Cloud IntelliFrame, it is recommended to disable the AI functions.
Certifications
- Microsoft Teams Rooms
- Zoom Rooms
ThinkSmart Manager platform
- Adds ThinkSmart Cam to the Peripherals list when connected.
- Managed as a plug and play device
- ThinkSmart icon added in peripheral line
Compatibility
User Guides and Documentation
Drivers & Software
Firmware Driver is at: Lenovo ThinkSmart Cam Firmware Driver. For more information, click the following:
- How to identify the USB Firmware Version - ThinkSmart Cam
- How to download and install a driver from the Lenovo Support site
- Firmware upgrade will state complete but fail to have updated to the latest version
ThinkSmart Cam also has the following related software:
- ThinkSmart Manager Service: Configure the AI functions when connected to ThinkSmart device.
- ThinkSmart Cam Control App: A Windows application to configure the AI functions when connected to a ThinkPad to ensure the device is fully flexible to meet the collaboration environment requirements.
Shipment Group
- ThinkSmart Cam unit
- USB 2.0 Cable (5-meter, 16.4-feet)
- Mounting brackets and screws
- ThinkSmart Cam: Setup Guide
- ThinkSmart Cam: Safety and Warranty Guide
Finding the Serial Number (SN)
All ThinkSmart Cam's have a Serial Number (SN) on the product label.
When the ThinkSmart Cam is included within the ThinkSmart Core Kit, the ThinkSmart Cam Serial Number is not valid, and not used for Warranty Entitlement. For the ThinkSmart Core Kit, the ThinkSmart Core unit has the Serial Number for Warranty Entitlment. For more information on ThinkSmart Core Kit, visit: ThinkSmart Core and ThinkSmart One Configurations.
When the ThinkSmart Cam is not mounted, the Serial Number (SN) is viewable as shown below.

Warranty
- 3 years
Note: Software applications, whether provided with the product or installed subsequently is not covered by warranty support. Refer to the Lenovo Forums - Smart Office for more software usage information.
FAQ's and Troubleshooting
Service Part Numbers
Component | Service Part Number |
ThinkSmart Camera |
5M21J12671 |
ThinkSmart Cam TV brackets |
5B40V27606 |
USB Cable |
5C10V25084 |
Related Articles
- ThinkSmart Cam Optimal Usage Guide
- ThinkSmart Cam is non-responsive and appears in Device Manager as WestBridge instead of ThinkSmart Cam
- ThinkSmart Cam, ThinkSmart Bar, and ThinkSmart Bar XL Compatibility Matrix for Lenovo docking and USB Hub Connections
- How to identify the USB Firmware Version
- Firmware upgrade will state complete but fail to have updated to the latest version
- ThinkSmart Manager: Streamline your smart collaboration device management with one console
- ThinkSmart Core & ThinkSmart One Configurations
- Experience Cloud IntelliFrame with Microsoft Teams Rooms
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