Unable to use TouchPad Scrolling after updating drivers

Steps and Instructions to Resolve TouchPad Scrolling Issues After Driver Updates

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Steps and Instructions to Resolve TouchPad Scrolling Issues After Driver Updates

Symptom

The scrolling feature is not responsive after the touchpad driver is updated.

Applicable Brands

ideapad

Solution

Verify that the scrolling feature has been activated.

Note: Touchpad settings are also located by selecting the Windows icon, Settings, Devices, and Touchpad.

To activate:

  1. Open Control Panel (see Where is Control Panel?).
    Control Panel
  2. Select Hardware and Sound > Mouse.
    Hardware and Sound
  3. Click the Device Settings tab, then Settings.
  4. Check Enable under Scrolling. The Scrolling feature should now be activated.

Mouse settings are located by selecting the Windows icon, Settings, Devices, and Mouse. Mouse settings can also be found by searching for and selecting Mouse settings.

Mouse settings

Mouse

Note: Before adjusting Device Settings with Control Panel and Mouse, make sure the touchpad driver installed on the PC is the latest. If not, go to the support site to download and install.


Alias Id:IN20150226-001
Document ID:HT074445
Data publicării inițiale:12/11/2017
Data ultimei modificări:02/04/2025