Symptom

Some Lenovo desktop and workstation products may be affected by an industry-wide issue related to instability of Intel 13th and 14th generation desktop processors.

CPU instability is typically associated with recurring operating system and application hangs and/or errors.  Device driver, software, and other hardware components may also cause these symptoms.  Diagnostic and standard troubleshooting activities need to be performed to identify the cause of the symptom.

This issue does not affect laptops and other lower power processors.

To determine if your system is potentially affected, identify the information below (Machine Type, Processor, BIOS Version.)

• Windows:

1. Open System Information
2. Select System Summary
3. Locate the System Model item and value    (The first 4 digits is the Machine Type)
4. Locate the Processor item and value
5. Locate the BIOS Version/Date item and value

Applicable Brands

• ThinkCentre
• ThinkStation
• IdeaCentre
• Legion
• LOQ

Applicable Systems

• IdeaCentre 3 07IRB8 (Machine Type 90VT)
• IdeaCentre 5 14IRB8 (Machine Types 90VJ, 90VK, 90VL)
• IdeaCentre Tower 14IRR9 (Machine Types 90X1, 90X2)
• Legion T5 26IRB8 (Machine Types 90UT, 90UU, 90V2)
• Legion T7 34IRZ8 (Machine Types 90V6, 90V7, 90VA)
• LOQ 17IRB8 (Machine Types 90VG, 90VH)
• LOQ Tower 17IRR9 (Machine Types 90WY, 90X0)
• ThinkCentre M70s Gen 4 (Machine Types 12DM, 12DN, 12DS, 12DT)
• ThinkCentre M70s Gen 5 (Machine Types 12U2, 12U3, 12U7, 12U8)
• ThinkCentre M70t Gen 4 (Machine Types 12DK, 12DL, 12DQ, 12DR)
• ThinkCentre M70t Gen 5 (Machine Types 12TY, 12U0, 12U5, 12U6)
• ThinkCentre M90a Gen 5 (Machine Types 12SH, 12SK, 12SL, 12SM, 12SN, 12V9)
• ThinkCentre M90a Pro Gen 4 (Machine Types 12JM, 12JN, 12JQ, 12JR, 12JS)
• ThinkCentre M90q Gen 4 (Machine Types 12EH, 12EJ, 12EK, 12EL)
• ThinkCentre M90q Gen 5 (Machine Types 12TH, 12TJ, 12TK, 12TL)
• ThinkCentre M90s Gen 4 (Machine Types 12HQ, 12HR, 12HS, 12HT)
• ThinkCentre M90s Gen 5 (Machine Types 12V3, 12V4, 12V7, 12V8)
• ThinkCentre M90t Gen 4 (Machine Types 12HK, 12HL, 12HM, 12HN)
• ThinkCentre M90t Gen 5 (Machine Types 12V1, 12V2, 12V5, 12V6)
• ThinkCentre neo 50s Gen 4 (Machine Types 12JE, 12JF, 12JG, 12JH)
• ThinkCentre neo 50s Gen 5 (Machine Types 12XD, 12XE, 12XF, 12XG)
• ThinkCentre neo 50t Gen 4 (Machine Types 12JA, 12JB, 12JC, 12JD)
• ThinkCentre neo 50t Gen 5 (Machine Types 12UA, 12UB, 12UC, 12UD)
• ThinkCentre neo Ultra Desktop (Machine Types 12W1, 12W2, 12W3, 12W4)
• ThinkStation P2 Tower (Machine Types 30FR, 30FS)
• ThinkStation P3 Tiny (Machine Types 30H0, 30H1, 30H3)
• ThinkStation P3 Tower (Machine Types 30GS, 30GU)
• ThinkStation P3 Ultra SFF (Machine Types 30HA, 30HB)

System Is Configured With

Intel Processor

Solution

Intel has delivered the microcode 0x12B update solution that Lenovo has incorporated into a BIOS update for each applicable Lenovo system.

​Lenovo recommends immediately installing the current BIOS version from the Lenovo support site.

The BIOS Version with Intel microcode 0x12B is the solution required to fully address this Intel issue.  Future BIOS Versions will continue to contain this Intel microcode solution.

If you are encountering the symptoms described above, Contact Lenovo Support for assistance in performing diagnostics and standard troubleshooting.

Additional Information

07-22-2024 - July 2024 Update on Instability Reports on Intel Core 13th and 14th Gen Desktop Processors

‎09-25-2024   Intel Core 13th and 14th Gen Desktop Instability Root Cause Update

Related Article

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Lenovo ID Frequently Asked Questions (FAQs)   (Create a Lenovo ID, add system to your “My Products” list and enable Product Notifications to receive alerts for Driver/BIOS updates.)