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XCC showing garbled text when Chinese strings are used for Server Properties - Lenovo ThinkSystem

XCC showing garbled text when Chinese strings are used for Server Properties - Lenovo ThinkSystem

XCC showing garbled text when Chinese strings are used for Server Properties - Lenovo ThinkSystem

Symptom

The XCC Server Properties Web page will show garbled text under the Location and Contact settings after the XCC Server Properties are set using Chinese language characters.

    XCC location and contact

(where XCC = XClarity Controller)

Affected Configurations

The system may be any of the following Lenovo servers:

  • ThinkSystem SN550, Type 7X16, any model
  • ThinkSystem SN850, Type 7X15, any model
  • ThinkSystem SR850, Type 7X18, any model
  • ThinkSystem SR850, Type 7X19, any model
  • ThinkSystem SR860, Type 7X69, any model 7X69, 7X70
  • ThinkSystem SR950, Type 7X11, any model 7X11, 7X12
  • ThinkSystem SR950, Type 7X12, any model
  • ThinkSystem SD530, Type 7X21, any model
  • ThinkSystem SD650 Dual Node WCT Tray, any model 7X58
  • ThinkSystem SR530, Type 7X07, any model
  • ThinkSystem SR530, Type 7X08, any model
  • ThinkSystem SR550, Type 7X03, any model
  • ThinkSystem SR550, Type 7X04, any model
  • ThinkSystem SR570, Type 7Y02, any model
  • ThinkSystem SR570, Type 7Y03, any model
  • ThinkSystem SR590, Type 7X98, any model
  • ThinkSystem SR590, Type 7X99, any model
  • ThinkSystem SR630, Type 7X01, any model
  • ThinkSystem SR630, Type 7X02, any model
  • ThinkSystem SR650, Type 7X05, any model
  • ThinkSystem SR650, Type 7X06, any model
  • ThinkSystem ST550, Type 7X09, any model 7X09, 7X10
  • ThinkSystem ST550, Type 7X10, any model

The system is configured with at least one of the following:

  • Lenovo XClarity Controller (LXCC), any NA

This tip is not option specific.

The system has the symptom described above.

Note: This does not imply that the network operating system will work under all combinations of hardware and software.
Please see the compatibility page for more information:

http://www.lenovo.com/us/en/serverproven/

Solution

This behavior will be corrected in a future release of XCC.

The target date for this release is scheduled for Fourth Quarter 2018.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on Lenovo Support web page, at the following URL:

     http://datacentersupport.lenovo.com/

Workaround

Use English language characters to set server properties for Location and Contact information in XCC GUI.

Additional Information

This is a new feature which will be implemented in the next XCC firmware release.

Alias Id:99531
Document ID:HT506799
Original Publish Date:06/29/2018
Last Modified Date:07/24/2023