Recommended deployment process for Windows-based Lenovo ThinkSmart devices
Recommended deployment process for Windows-based Lenovo ThinkSmart devices
Recommended deployment process for Windows-based Lenovo ThinkSmart devices
Description
Describes the recommended steps for deployment for selected Windows-based ThinkSmart devices.
Applicable Systems
- ThinkSmart Core
- ThinkSmart One
- ThinkSmart Edition Tiny M920q (10T1)
- ThinkSmart Hub
- ThinkSmart Hub 500
Operating Systems
- Windows 10 IoT
- Windows 11 IoT
Solution
Step 1: Initial set up of Microsoft Team Rooms (MTR) and Zoom Rooms accounts
- Microsoft Teams Rooms (MTR):
- With assistance from an IT Manager or a Teams Admin, set up room resource accounts.
- MTR systems requires Room Resource Accounts starting July 2023. Ensure that a Room Resource Account is created for each MTR.
- License the Room Resource account for Teams (Pro licensing required for dual display systems and teams environments with more than 25 systems).
- For more information, click: Create and configure resource accounts for rooms and shared Teams devices.
- With assistance from an IT Manager or a Teams Admin, set up room resource accounts.
- Zoom Rooms:
Step 2: Unbox system, attach cables, and power-on
- Unbox the system and connect all peripherals in a deployment setting prior to a conference room installation.
- Attach a keyboard and mouse.
- Connect to the internet.
- With all cables and power cord attached, power on device.

Step 3: Complete Windows Out-Of-Box (OOBE)
Windows OOBE occurs when the system is powered on first time. OOBE is a series of steps that requires the person to: accept license agreements, connect to the internet, log in with, or sign up for a Microsoft Account (MSA). For more information, click: Customize the Windows 10 Out of Box Experience (OOBE).
Step 4: Sign-in to the conference room app: Microsoft Teams Rooms (MTR) or Zoom Rooms
Sign-in to Microsoft Teams Rooms (MTR) or Zoom Rooms conference room app.
Step 5: Update Lenovo ThinkSmart system BIOS and Drivers to ensure the device has the most recent updates
Update the system BIOS and drivers from Lenovo Technical Support (support.lenovo.com). The following has information regarding BIOS and driver updates:
To update BIOS and drivers, follow these steps:
- Press the Windows Key on the keyboard five times to access the Admin account.
- Switch to the local Admin.
- Select More > Settings
- Enter the Admin password
- Click on Windows Settings
- Change to Admin account
- Enter the Admin password
- Click support.lenovo.com
- Enter the device Serial Number (SN), and press enter.
- Select Drivers and Software
- Download and install all available drivers.
Note: Attempting to install a driver that does not need to be updated, does not cause harm.
- Restart the device.
- Using the same process, download and install the latest BIOS version.
Note: Download the BIOS package for Windows for easier installation. The current BIOS version can be verified using the the ThinkSmart Manager portal.
- Restart the device.
Step 6. Update the Microsoft Teams Room (MTR) or Zoom Rooms conference room app
Microsoft Teams Room (MTR)
- Switch to the local Admin.
- Select More > Settings
- Enter the Admin password
- Click on Windows Settings.
- Change to Admin account.
- Enter the Admin password.
- Go to Manually update a Microsoft Teams Rooms device and download the PowerShell script.
- Log back into the Skype account.
- Press the Windows Key five times to access the Admin account.
- Log into the Admin account.
- Open an elevated command prompt.
- Type the following comment:
PowerShell -ExecutionPolicy Unrestricted "C:\Users\Admin\Downloads\MTR-Update-4.15.58.0.ps1"
and press Enter.Notes:- MTR version is subject to change. For more information, click: Release Notes for Microsoft Teams Rooms.
- Ensure to enter the version listed in the name of the file that was downloaded. For instance, if 4.15.58.0 was downloaded, include 4.15.58.0 into the command line that is listed above.
- Press R to run the PowerShell script.
- Once finished, restart the device.
Zoom Rooms
Step 7. Update Microsoft Windows
To update, follow these steps:
- Log into the admin account.
- Click Start.
- Click Settings.
- Click Windows Update.
- Install all available Windows Updates.
- If necessary, restart the device.
- Repeat until all Windows updates have completed.
Step 8. Sign-in to the ThinkSmart Manager portal (https://portal.thinksmart.lenovo.com)
For ThinkSmart Manager portal (https://portal.thinksmart.lenovo.com) information, visit: ThinkSmart Manager platform.
Related Articles
- Lenovo Smart Collaboration Deploy and Maintain Professional Services
- Microsoft Teams admin documentation
- Microsoft Teams Rooms
- Microsoft Teams Rooms Help
- Microsoft Teams Rooms Known issues
- Microsoft Teams Release Notes
- Zoom Rooms and Workspaces Support
- Zoom Help Center: Getting Started with Zoom Rooms
- Signing in to Zoom Rooms
- Zoom Rooms User Guide
- Zoom Rooms Release Notes
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