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How to change the Supervisor BIOS Password on a ThinkSmart Windows IoT device from the ThinkSmart Manager portal

How to change the Supervisor BIOS Password on a ThinkSmart Window IoT device from the ThinkSmart Manager portal

How to change the Supervisor BIOS Password on a ThinkSmart Window IoT device from the ThinkSmart Manager portal

Description

Describes how to change the Supervisor BIOS Password on a ThinkSmart Windows IoT device from the ThinkSmart Manager portal.

Supervisor BIOS Password prevents authorized changes to the ThinkSmart device BIOS settings. The Supervisor BIOS Password protects the system information stored in BIOS. If only a Supervisor BIOS Password is set, a password prompt is displayed when trying to start BIOS. Unauthorized users cannot change most of the system configuration options in BIOS without the password.

The ThinkSmart Windows IoT device Supervisor BIOS Password can also be configured from the ThinkSmart device. For more information, click: Setting a Supervisor BIOS Password on a ThinkSmart Windows IoT device.

Warning: If the Supervisor BIOS Password has been forgotten, it cannot be made available to the service technician, there is no service procedure to reset the password. The device must be replaced.

For more information on ThinkSmart Manager portal, ThinkSmart Manager mobile app, and the ThinkSmart Manager Service (TSMS), visit: ThinkSmart Manager.

Applicable Systems

  • ThinkSmart One
  • ThinkSmart Core
  • ThinkSmart Hub
  • ThinkSmart Hub 500
  • ThinkSmart Edition Tiny M920q

For more information on ThinkSmart systems, visit: Lenovo Product Specifications Reference (psref.lenovo.com).

Solution

Note: The system administrator must set the Supervisor BIOS Password from BIOS before it can be changed from ThinkSmart Manager portal. For more information, on setting the Supervisor BIOS Password, click: Setting a Supervisor BIOS Password on a ThinkSmart Windows IoT device.
  1. Log in to ThinkSmart Manager (https://portal.thinksmart.lenovo.com) with your Lenovo ID.
  2. Click Device Manager ➙ Devices on the left navigation panel. The Devices list page is displayed.
    ThinkSmart Manager Devices
  3. Select the device you want to manage. The device Information window is displayed.
    ThinkSmart Manager Devices
  4. Click Configuration ➙ Hardware on the right panel. Scroll down the page to locate the SECURITY section. Then, follow the on-screen instructions to configure the Supervisor BIOS Password.
    ThinkSmart Manager Configuration

Document ID:HT514339
Original Publish Date:11/01/2022
Last Modified Date:07/10/2024