Introduction

Reset this PC is a built-in recovery tool that enables users to restore their operating system to its original state. This preserves their data and important customizations, without the need to back up their data in advance. The following Reset this PC features are available to users from multiple locations within Windows:

Keep my files

Fixes software problems by reinstalling the factory default configuration. This preserves the personal files, and deletes apps and settings.

Remove everything

Prepares the computer for recycling or transfer of ownership. This reinstalls the factory default configuration and returns all user data and applications to the state of their original Out-of-Box Experience (OOBE).

Using Reset this PC

Reset this PC can be launched using one of the following methods:

• Power button + Volume up button:

1. Shut down the computer and wait for at least five seconds.
2. Press and hold the volume up button and then press the Power button, until the Novo Menu appears on the screen.
3. Novo Menu System Recovery Troubleshoot Reset this PC.

• Windows PC settings: Windows PC settings > Update&security > Recovery > Reset this PC > select Start.

For more instructions, see the Windows Help and Support file on your computer.

Learn more about system recovery:

No Lenovo OneKey Recovery, how to recover operating system

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