Fix Browser Sound Issue on Windows 10 and 11

Troubleshooting Browser Sound Issue on Windows 10 & 11: Solutions & Fixes

Troubleshooting Browser Sound Issue on Windows 10 & 11: Solutions & Fixes

Symptom

The browser sound is not audible.

Operating Systems

  • Microsoft Windows 10
  • Microsoft Windows 11

Solution

Use the following steps to resolve sound issues with the browser. For general sound issues, refer to: Fix audio or sound problems in Windows 10.

Unmute in the Volume Mixer

Step 1: Right-click the speaker icon at the bottom right corner of the desktop and select Open Volume mixer.

sound mixer

Step 2: Once it is open, move the slider to change the volume of the system sound or for a specific program. Adjust the slider to increase the browser's volume.

mixer

Clear Browser Cache and Cookies

Cookies save information from websites you visit, making them load faster next time you visit them. However, if you have numerous tabs open at once, this may be problematic for websites using cookies or other kinds of tracking software.

The following steps are for Microsoft Edge. For more information, see Delete cookies in Microsoft Edge.

  1. To remove cookies, select Settings > Privacy, search, and services.
  2. Select Choose what to clear under Clear browsing data > Clear browsing data now.
  3. Under Time range, choose a time range from the list.
  4. Select Cookies and other site data, and then select Clear now.

Reset Browser Settings

Go to Settings > Reset Settings > Restore settings to their default values.

browser settings

Run the Windows Troubleshooter

For more details, see How to run Windows Troubleshooters - Windows 10 and Windows 11.

For Windows 10:

  • Go to Settings > System > Sound.
  • Click Troubleshoot.
    or
  • Right-click the Sound icon and select Troubleshoot sound problems.
    Troubleshoot sound problems

For Windows 11:

Go to Settings > search for sound settings > Troubleshoot common sound problems under Advanced tab.

Troubleshoot common sound problems


文件ID:HT514699
初始发布日期:01/15/2023
最近修改日期:12/02/2024