WiFi is disconnected when the screen is turned off - Smartphone

WiFi is disconnected when the screen is turned off - Smartphone

זיהוי המכשיר שלך
כדי לוודא שתוכן זה חל על ההתקן שלמידע עליו אתה זקוק, אנא הזן את המספר הסידורי שלך או בחר את המוצר שלך. או חפש מוצר

WiFi is disconnected when the screen is turned off - Smartphone

Symptom

You may want to know what to do when WiFi is disconnected after the screen is turned off.

Affected Brands

  • Lenovo Smartphone

Operating System

  • Android 

Solution

Method 1

Power manager may cut off wifi automaticly when screeen off to save power

  1. Tap Settings->Power Manager->Turn off battery saver
     
  2. Turn off third-party battery manager

Method 2

Perform factory reset and make sure backup data before reset

  1. Tap Settings->backup&reset->back up or revocery apps data(Turn on)->backup to cloud
     
  2. Setting->factory data reset->reset the phone

Method 3

Kindly visit http://support.lenovo.com/contactus for further assistance. 

Related Link


מזהה מסמך:HT117058
תאריך פרסום מקורי:01/26/2016
תאריך עדכון אחרון:11/17/2017