Frozen screen - Step 1 of 4
Frozen screen - Step 1 of 4
Frozen screen - Step 1 of 4
Force reboot
In the unlikely event that your device becomes unresponsive, try a force reboot.
Press and hold the power key for up to 30 seconds to perform a force reboot on the device.
Note: Data on your phone will not be deleted
Tip: If reboot was not successful you should attempt the reboot while connected to a wall charger.
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ID Document:LPT000809
Date de publication originale:03/21/2017
Date de dernière modification:03/24/2017
