Dashboard is the first page you will see after logging in. It includes information that is relevant to all devices in the organization.

The following information can be viewed:

• Total Devices
• Pie charts by device status, state, and UC type and version
• Recent Issues
• Reports
  • Room Issues Summary
  • Software Update Status

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Using ThinkSmart Mobile app, you can add and configure new devices. You can also view and change configurations for each device, such as room name, room location and room capacity.

For details of device status, refer to: Device Status, Issues, Reports, Extended Messaging Information for the ThinkSmart Manager portal.

Device List

Device List screen allows you to see real-time status on all ThinkSmart devices in one location. The key information on this page includes:

• Status
  • OK
  • Issue
  • Unconfigured
  • Unavailable
• State
  • Online
  • In Meeting
  • Offline
  • In-Progress
• Device Type
• UC Type
• Device Name
• Add New Device
• Restart Device

The ThinkSmart Manager Mobile app allows to easily add the device, also known as claiming the device, to the ThinkSmart Manager portal to configure advanced settings, manage devices claimed by your organization, and monitor the device status.

To add a device, click one of the following:

• How to add a device to ThinkSmart Manager using the ThinkSmart Manager portal
• How to add a device to ThinkSmart Manager using the ThinkSmart Manager mobile app

After adding the device to your organization on ThinkSmart Manager, configure the device settings to manage and monitor the device easily.

ThinkSmart Manager is updated periodically with fixes and features to improve your experience. For more information, click: ThinkSmart Manager - Release Notes (Known Issues, Limitations, Fixes, Features)

Individual device information
Click any device and you can see the following device information:

• Real-time device status
• Real-time device state
• Model
• UC Solution: Microsoft Teams Rooms, or Zoom Rooms
• Current IP Address
• Location
• Up Time
• Serial Number
• Machine Type
• Wireless MAC
• Wired MAC
• BIOS Version
• LTMS Version
• UC Version
• OS Edition and Version
• Open Issues
• Attached Peripherals
• Logitech Peripherals (if installed)

Logitech Peripherals (if installed)
The Logitech section is displayed when Logi Sync is installed. It provides quick access to viewing and updating firmware version.

Compatible devices include, but not limited to:

• Logitech TAP
• Logitech Rally
• Logitech Meet-up
• Logitech Swytch

Basic device configuration
When configuring a new device for the first time, the required value marked by an asterisk (*) must be entered to change the device status from Unconfigured to Online. You can configure the following on this page:

• Room Name (required)
• Room Location
• Room Capacity (required)
• MTR Settings (available for MTR devices only)
• Credentials (required)
• Meeting Mode (required)
• Display Mode

Premium License users can get push notifications on their mobile devices and e-mail notifications. You will get push notifications if your e-mail address was specified during creation of notification rule.

• If you want to stop receiving notifications (both e-mail notifications and push notifications), you can do the following:
  1. Log in to ThinkSmart Manager portal (https://portal.thinksmart.lenovo.com) with your Lenovo ID. For additional information, click: First time log in, and creating an Organization with the ThinkSmart Manager..
  2. Click the account icon in the top right corner of the home page and then click My profile.
  3. Switch the toggle Allow email notifications off.
• If you want to stop receiving push notifications only, you can do the following:
  1. In ThinkSmart mobile app, select Notifications.
  2. Switch the toggle Allow push notifications off.