ThinkSmart Core is a modular room kit designed for flexibility and scalability in meeting spaces. These purpose-built, modular room kit solutions start with ThinkSmart Core, a compute that is powered by 11th Gen Intel CoreTM vProTM processors with Intel Iris X graphics for optimized business productivity and collaboration.

This device has a custom software image that is managed by the Lenovo Business Partner. A Lenovo standard software image is available using: Lenovo Digital Download Recovery Service.

The following table lists the components that are included within the shipment package:

ThinkSmart Core unit serial number can be found by one of the following:

• Printed label on the ThinkSmart Core device
• Windows IoT Administrator Account

Notes: The ThinkSmart Touch Controller label does not include a serial number.

Printed Label on the ThinkSmart Core unit

The serial number is on the printed product label on the bottom of the ThinkSmart Core unit.

Windows 10 IoT Adminstrator (Admin) Account

Use the following steps:

1. Open the Command Prompt by pressing the Windows Key on the keyboard.
2. Press X key.
3. Select Command Prompt (Admin) on the menu.
4. On the keyboard, enter the following command: wmic bios get serialnumber

This serial number appears on the screen.

ThinkSmart Core is supported based on the following:

• Lenovo: Supports hardware repair, Frequently Asked Question's (FAQ's), and How-To use.
• Lenovo Business Partner: Supports the software.

The following identifies how to update the various drivers and software.

Lenovo support resources includes:

• Recommended deployment process for Windows-based Lenovo ThinkSmart devices
• ThinkSmart Core Safety and Warranty Guide
• ThinkSmart Core Kit Hardware Maintenance Manual (English)
• Parts Removal and Replacement Videos - ThinkSmart Core

For additional support options on contacting Lenovo, visit support.lenovo.com. Enter the system serial number (SN), and select Contact Us.

Lenovo Diagnostics UEFI Bootable is embedded within the ThinkSmart Core. To create a flash disk, click: Create Bootable USB with UEFI Diagnostics.

For ease-of-use, Lenovo recommends a USB keyboard, mouse and external display.

Method One: Press F12 during initial power-on when Lenovo logo screen appears:

Press the F12 during the start sequence. The Setup Drive Menu appears.

Move to App Menu, then select Lenovo Diagnostics.

The following appears.

Method Two: To access diagnostics immediately, press F10 during initial power-on when Lenovo logo screen appears: 

For more information, including the user guide, visit:

• Lenovo Diagnostics Solutions: Overview
• Lenovo Diagnostics Solutions: Downloads

This device has a custom software image managed and supported by the Lenovo Business Partner. Contact the Lenovo Business Partner.

A Lenovo standard software image is available using: Lenovo Digital Download Recovery Service.

Describes the recommended service parts replacement based on the symptom for a ThinkSmart Core for service personnel. For more information, click: Symptom and the recommended service parts replacement information for service personnel – ThinkSmart Core.