Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to the visually impaired who are using a screen reader; Press Control-F10 to open an accessibility menu.

USB devices connected to ThinkPad docks will not wake ThinkPad notebooks when ThinkPad is in S3 (Standby) state

USB devices connected to ThinkPad docks will not wake ThinkPad notebooks when ThinkPad is in S3 (Standby) state

Identify Your Device
To be sure this content applies to the device you need information on, please enter your serial number or select your product. or Browse Product

USB devices connected to ThinkPad docks will not wake ThinkPad notebooks when ThinkPad is in S3 (Standby) state

Symptom

The USB mouse or keyboard is attached (wired or wirelessly) to the ThinkPad dock. The mouse or keyboard does not wake the ThinkPad from the S3 (Standby) state by pressing the mouse buttons or the keyboard buttons.

Applicable Brands

ThinkPad

System Is Configured With

Any ThinkPad notebook system attached to ThinkPad docks with USB devices attached to dock.

  • Any Lenovo ThinkPad attached to ThinkPad dock models:
    • ThinkPad Workstation Dock (40A5)
    • ThinkPad Basic Dock (40A0)
    • ThinkPad Basic Dock 65W, 90W (40A0)
    • ThinkPad Pro Dock 65W, 90W (40A1)
    • ThinkPad Ultra Dock 90W (40A2)
    • ThinkPad Ultra Dock 135W, 170W (40A2)
    • ThinkPad Port Replicator Series 3 with USB 3.0 (4336)
    • ThinkPad Mini Dock Series 3 with USB 3.0 (4337)
    • ThinkPad Mini Dock Plus Series 3 with USB 3.0 – 90W, 170W (4338)
    • ThinkPad Port Replicator Series 3 (4336)
    • ThinkPad Mini Dock Series 3 – 90W (4337)
    • ThinkPad Mini Dock Plus Series 3 – 90W (4338)
    • ThinkPad Mini Dock Plus Series 3 – 170W (4338)

Operating Systems

Microsoft Windows 10

Limitations

This is not a limitation of the ThinkPad dock or of ThinkPad notebook systems. This function is by design.

Note: This issue also pertains to wireless USB mice and wired USB mice.

Solution

Press the ThinkPad dock Power button to resume the system from the S3 (Standby) state or attach the USB devices directly to USB ports on the ThinkPad system.


Alias Id:SF13-T0059
Document ID:HT077684
Original Publish Date:07/08/2015
Last Modified Date:09/05/2024