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System displays a blank screen with a blinking cursor after powering on - ThinkPad L430, L530

System displays a blank screen with a blinking cursor after powering on - ThinkPad L430, L530

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System displays a blank screen with a blinking cursor after powering on - ThinkPad L430, L530

Symptom

ThinkPad L430 and L530 systems display a blank screen, with a blinking cursor, immediately after powering on and the operating system will not start.

Applicable Brands

ThinkPad

Applicable Systems

ThinkPad L430, L530

System Is Configured With

Integrated Bluetooth adapter

Solution

  1. Insert a non-bootable USB device (mouse, keyboard, memory) into the USB-3 (blue tab) port and then power on the system and it will boot to the operating system.
  2. Update the BIOS to version 2.57 or higher, from the following URL: BIOS Update Utility for Windows 10 (64-bit), 8.1 (32-bit, 64-bit), 8 (32-bit, 64-bit), 7 (32-bit, 64-bit), XP - ThinkPad L430, L530
  3. After the BIOS update automatically restarts the system, the hang issue will be resolved.

Workaround

  1. Insert a non-bootable USB device (mouse, keyboard, memory) into any USB port, then power on the system.
  2. Go to the ThinkPad Setup menu.
  3. Click Security, click I/O Port Access and click Bluetooth.
  4. Change the setting from Enabled to Disabled.
  5. Press F10 to save the setting.
  6. Restart the system and the operating system will start up.

Alias-Id:SF13-T0124
Dokument-id:HT079465
Original offentliggørelsesdato:09/24/2013
Dato for sidste ændring:09/19/2024