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Hot plug is not supported for NVME SSD with SLES 11 SP4 - Lenovo ThinkSystem

Hot plug is not supported for NVME SSD with SLES 11 SP4 - Lenovo ThinkSystem

Hot plug is not supported for NVME SSD with SLES 11 SP4 - Lenovo ThinkSystem

Symptom

Hot plugging or removing NVMe SSD storage when running SUSE Linux Enterprise Server 11 Sp4, may lead to the system rebooting or hanging.

Affected configurations

The system may be any of the following Lenovo servers:

  • ThinkSystem SN550, Type 7X16 (1yr warranty), any model
  • ThinkSystem SN850, Type 7X15 (1yr warranty), any model
  • ThinkSystem SR850, Type 7X18 (1yr warranty), any model
  • ThinkSystem SR850, Type 7X19 (3yr warranty), any model
  • ThinkSystem SR950, Type 7X11 (1yr warranty), any model
  • ThinkSystem SR950, Type 7X12 (3yr warranty), any model
  • ThinkSystem SR950, Type 7X13 (SAP HANA), any model

This tip is not option specific.

The system is configured with at least one of the following:

  • SUSE Linux Enterprise Server 11, Service Pack 4

Notice: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information: http://www.lenovo.com/us/en/serverproven/

Solution

This is a permanent restriction.

Workaround

There are no workarounds. The system should be powered off prior to adding or removing NVMe SSD storage devices.

Additional Information

NVMe hot plug is not supported in SUSE Linux Enterprise 11 Service Pack 4 (SLES11 SP4), and there will be no subsequent service pack that lifts this limitation.

Alias Id:97712
Document ID:HT504457
Original Publish Date:08/01/2017
Last Modified Date:09/19/2019