Role Permissions (Viewer, Administrator, Owner) for the ThinkSmart Manager portal
Role Permissions (Viewer, Administrator, Owner) for the ThinkSmart Manager portal
Role Permissions (Viewer, Administrator, Owner) for the ThinkSmart Manager portal
Description
Describes the permissions for the various ThinkSmart Manager portal (https://portal.thinksmart.lenovo.com).
Permissions are defined for the following ThinkSmart Manager portal roles:
- Viewer
- Administrator (Admin)
- Owner
For more information on ThinkSmart Manager portal, ThinkSmart Manager mobile app and the ThinkSmart Manager Service (TSMS), visit: ThinkSmart Manager platform.
Solution
| Viewer | Administrator | Owner | |
| Profile | |||
| View/Edit own profile | ✅ | ✅ | ✅ |
| Get support and leave feedback | ✅ | ✅ | ✅ |
| Organization settings | |||
| Update organization information | ✅ | ||
| Update organization configuration | ➖ | ➖ | ✅ |
| License management | |||
| View/Assign licenses to a device or devices | ➖ | ➖ | ✅ |
| View/Export Order history | ➖ | ➖ | ✅ |
| Dashboard Tab | |||
| View tab | ✅ | ✅ | ✅ |
| Export data | ➖ | ✅ | ✅ |
| Dashboard Tab → Total Devices Tile | |||
| View tile | ✅ | ✅ | ✅ |
| View status pie chart of all claimed devices | ✅ | ✅ | ✅ |
| View pie chart of Teams and Zoom Unified Communications (UC) versions for all claimed devices | ✅ | ✅ | ✅ |
| Dashboard Tab → Recent Issues Tile | |||
| View tile | ✅ | ✅ | ✅ |
| View recent issues of all claimed devices | ✅ | ✅ | ✅ |
| Dashboard Tab → Reports Tile | |||
| View tile | ✅ | ✅ | ✅ |
| In-depth use of reports tiles on dashboard and consolidation of summary information | ✅ | ✅ | ✅ |
| Export reports | ➖ | ✅ | ✅ |
| Dashboard Tab → Premium Features | |||
| View tile | ✅ | ✅ | ✅ |
| View and access time series widgets | ✅ | ✅ | ✅ |
| View in-meeting time series widget of all claimed devices | ✅ | ✅ | ✅ |
| View people counting time series widget for all claimed devices | ✅ | ✅ | ✅ |
| View and access the room utilization chart for all claimed devices | ✅ | ✅ | ✅ |
| Devices Tab | |||
| View device list of all claimed devices | ✅ | ✅ | ✅ |
| Add a new device | ➖ | ✅ | ✅ |
| Restart a device | ➖ | ✅ | ✅ |
| Check for software updates | ➖ | ✅ | ✅ |
| Delete a device | ➖ | ✅ | ✅ |
| Search device list | ✅ | ✅ | ✅ |
| Export device data | ✅ | ✅ | ✅ |
| Use Bulk Restart Feature | ✅ Read-only mode |
✅ | ✅ |
| Devices → Information | |||
| View tab | ✅ | ✅ | ✅ |
| View "Logitech" peripheral list related to Logitech Sync | ✅ | ✅ | ✅ |
| Update Logitech peripheral firmware | ➖ | ✅ | ✅ |
| Devices → Configuration → Room/Network/Hardware/Windows | |||
| View tab | ✅ | ✅ | ✅ |
| Change settings | ➖ | ✅ | ✅ |
| Devices → Intel vPro® | |||
| Manage the device's endpoints | ➖ | ✅ | ✅ |
| Use Intel vPro® Remote desktop/Terminal | ➖ | ✅ | ✅ |
| Devices → Update | |||
| View tab | ✅ | ✅ | ✅ |
| Software update | ➖ | ✅ | ✅ |
| Active hours | ➖ | ✅ | ✅ |
| Install or remove Logitech Sync agent | ➖ | ✅ | ✅ |
| Devices → Unified Communications (UC) Swap | |||
| Perform UC Swap | ➖ | ➖ | ✅ |
| Devices → Camera settings | |||
| View camera settings | ✅ | ✅ | ✅ |
| Edit camera settings | ➖ | ✅ | ✅ |
| Can open camera live preview | ➖ | ✅ | ✅ |
| Issues Tab | |||
| View tab | ✅ | ✅ | ✅ |
| View issue details of all claimed devices | ✅ | ✅ | ✅ |
| Users Tab | |||
| View tab | ✅ | ✅ | ✅ |
| Invite/delete/edit viewer's account | ➖ | ✅ | ✅ |
| Invite/delete/edit administrator's account | ➖ | ✅ | ✅ |
| Invite/delete/edit owner's account | ➖ | ➖ | ✅ |
| Export User Data | ✅ | ✅ | ✅ |
| Notifications Tab | |||
| View tab | ✅ | ✅ | ✅ |
| Create notifications | ➖ | ✅ | ✅ |
| Receive notifications | ✅ | ✅ | ✅ |
| ServiceNow® Page | |||
| Configure/modify connection | ➖ | ✅ | ✅ |
| View details of configured connection | ➖ | ✅ | ✅ |
| Create ServiceNow rule | ➖ | ✅ | ✅ |
| Modify existing rule | ➖ | ✅ | ✅ |
| View existing rule | ✅ | ✅ | ✅ |
| Permissions management | |||
| Enable or disable Intel vPro® (Remote desktop and Terminal) for entire organization, device and devices | ➖ | ➖ | ✅ |
| Enable Camera live preview for entire for entire organization, device and devices | ➖ | ➖ | ✅ |
| Enable Microsoft Teams Rooms (MTR) second screen for entire organization, device and devices | ➖ | ➖ | ✅ |
| Migration to AzureAD/Ping/Okta Single-Sign On (SSO) | |||
| Migrate the organization to AzureAD/Ping/Okta | ➖ | ➖ | ✅ |
| Device groups | |||
| Create/Edit/Delete device group | ➖ | ✅ | ✅ |
| Activity history | |||
| View/Export Activity history | ➖ | ✅ | ✅ |
| Peripheral configurations | |||
| Create/Edit/Delete/Apply a peripheral configuration | ➖ | ✅ | ✅ |
| Device (BIOS) Configurations | |||
| Create/Edit/Delete/Apply a configuration | ➖ | ✅ | ✅ |
| Camera Presets | |||
| Create/Edit/Delete/Apply a preset | ➖ | ✅ | ✅ |
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Document ID:HT515532
Original Publish Date:07/29/2023
Last Modified Date:02/25/2025
