Driver installation error or failure - Windows - ThinkPad

Driver installation error or failure - Windows - ThinkPad

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Driver installation error or failure - Windows - ThinkPad

Symptom

These are general troubleshooting steps for driver installation error or failure.

Applicable Brands

ThinkPad

Operating Systems

  • Windows 11
  • Windows 10

Solution

Method 1: Check compatibility

Make sure the installed drivers are compatible with the operating system version.

Method 2: Uninstall previous driver version

  1. Search for and select Device Manager.
    Device Manager
  2. Expand the section for device or driver and uninstall anything related to the failed device.
  3. Once completely uninstalled, try to install the driver again.

Method 3: Run as administrator

Right-click on the driver installation file and select Run as administrator.

Method 4: Clean Boot

Perform a clean boot to start your computer with a minimal set of drivers and startup programs. This can help identify if any third-party software is causing conflicts with the driver installation.

To perform a clean boot, refer to How to perform a clean boot in Windows.


Dokument-ID:HT105331
Opprinnelig publiseringsdato:12/17/2015
Siste endrede data:07/24/2024