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SymptomOperating SystemSolution

WiFi is disconnected when the screen is turned off - Smartphone

WiFi is disconnected when the screen is turned off - Smartphone

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WiFi is disconnected when the screen is turned off - Smartphone

Symptom

You may want to know what to do when WiFi is disconnected after the screen is turned off.

Affected Brands

  • Lenovo Smartphone

Operating System

  • Android 

Solution

Method 1

Power manager may cut off wifi automaticly when screeen off to save power

  1. Tap Settings->Power Manager->Turn off battery saver
     
  2. Turn off third-party battery manager

Method 2

Perform factory reset and make sure backup data before reset

  1. Tap Settings->backup&reset->back up or revocery apps data(Turn on)->backup to cloud
     
  2. Setting->factory data reset->reset the phone

Method 3

Kindly visit http://support.lenovo.com/contactus for further assistance. 

Related Link

Document ID:HT117058
Original Publish Date:01/26/2016
Last Modified Date:11/17/2017
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