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      System x Lenovo FAQ

      Where do I go to get phone support: 

      Where do I go to get web support:

      On October 1 2014, Lenovo acquired System x servers from IBM. As a part of this transition,  it is important for customers to know how they can receive support for their System x products.

      • Are you looking for downloads?
      • Currently, downloads will be available from both the Lenovo Support site and IBM Fix Central.
      • When was your product released?
      • Customers with System x products purchased prior to October 1, 2014 will continue to receive support from IBM.
      • Customers with System x products purchased after October 1, 2014 will receive support from Lenovo.
      • Learn more about System x products on the support site.
      • Do you have special contracts with IBM?
      • US Government and Federal contract customers (that have chosen to) can continue to go to the IBM Support Portal.
      • Other Customers with support contracts with IBM will continue to receive support from IBM.