Windows Landing Page for Servers

Lenovo Windows Support Center: Your Comprehensive Resource for Managing Hardware in the Windows OS Environment

Lenovo Windows Support Center: Your Comprehensive Resource for Managing Hardware in the Windows OS Environment

Description

This landing page provides a central location to help our clients manage the hardware on the Windows OS environment.
Use the menu below to quickly navigate to other sections in this article and click the "Back" button to return to this quick menu.

Overview

Microsoft and Lenovo have been partners for over 25 years. Together we ensure that the latest Microsoft technologies work perfectly with Lenovo ThinkSystem infrastructure and ThinkAgile solutions to provide the most reliable, secure, and high-performing datacenters for our customers. Built with proven Lenovo innovation, Lenovo ThinkSystem servers and ThinkAgile solutions extend Microsoft's operating systems, virtualization technologies, and infrastructure platforms so you can build a highly productive IT environment that can help your business achieve true innovation.

Lenovo has proven experience in developing and delivering Microsoft-based solutions that help customers modernize and simplify their IT infrastructure to dramatically drive down operating costs and open the door to cutting-edge innovations. Built around the latest Lenovo ThinkSystem servers and networking hardware, the Lenovo solution with Microsoft provides businesses with an affordable, interoperable, and reliable industry-leading solution to manage their virtualized workloads.

[Back to Top]

Resources

LENOVO ISG & MICROSOFT SALES PORTAL

SOLUTIONS AND ALLIANCES

OS INSTALLATION GUIDES

WINDOWS ACTIVATION & TIPS

TECHNICAL INFORMATION

MANAGEMENT SOFTWARE

PRODUCT DOCUMENTATION AND WHITE PAPERS

REFERENCE ARCHITECTURE

[Back to Top]

Downloads

[Back to Top]

Compatibility

[Back to Top]

Entitlement

When you purchased the software, you should have received an e-mail with the electronic Proof of Entitlement (ePOE) that contains the Lenovo customer number (refer to the following example). Your Lenovo customer number is required to receive support.
entitlement

To view the entitlement status, visit this page: https://datacentersupport.lenovo.com/us/en/warrantylookup.
Mail To: If your contact e-mail is incorrect, your entitlement is not created correctly, or you need a copy of the ePOE, send an e-mail to SW_override@lenovo.com and include the following information to receive a new copy of the ePOE.

  • Customer name
  • Order number
  • Describe nature of problem
  • New end customer contact (if appropriate)
  • New end customer e-mail (if appropriate)

[Back to Top]

Creating Support Cases

In preparation for a case involving a Windows server, you will need to collect some information prior to opening a case.

Before opening a case
Click here for tasks you should do before opening a case
Collecting logs
Click here to learn more about collecting logs

To create an e-Ticket support request or a Premier Support case (for systems that have this coverage), click on the picture or the links below to access the Lenovo DCG Support site. 
dcg_support

[Back to Top]

Support

  • Lenovo Windows Support Center.  This Windows Support Center page provides support and resources for Windows 10, Windows 11 and Office when and where you need it.  

Contact Us

To contact us by phone, visit Lenovo Windows support - Contact Us site and follow steps 1 to 4 shown on the picture below to get the Windows support phone number in your region.
windows

[Back to Top]

Video

[Back to Top]

Alias Id:SERVER-OS-WINDOWS
Document ID:HT505360
Original Publish Date:10/04/2017
Last Modified Date:11/27/2024