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Error on PCI Simple Communications Controller or PCI Serial Port in Device Manager

Steps and instructions to fix error on PCI Simple Communications Controller or PCI Serial Port in Device Manager

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Steps and instructions to fix error on PCI Simple Communications Controller or PCI Serial Port in Device Manager

Symptom

After reinstalling the operating system, there is a yellow exclamation mark before PCI Simple Communications controller or PCI Serial Port listed under Other devices in Device Manager.

The information for the Driver ID may include:

PCI\VEN_8086&DEV_1C3A&SUBSYS_04AD1028&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_04AD1028
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

The following images display the yellow exclamation mark.

pci simple communications controller

Device Manager

Applicable Brands

  • ideapad
  • ideacentre
  • ThinkPad
  • ThinkCentre

Operating Systems

Windows 10

Solution

To fix the issue, install Intel Management Engine Interface driver or Intel AMT (Active Management Technology) Management Engine Interface driver.

  1. Go to Lenovo support website.
  2. Search for your product.
  3. Select Drivers & Software.
    Drivers and Software
  4. Under Manual Update, click Select Drivers.
    Manual Update
  5. Filter by Chipset to download Intel Management Engine Interface or Intel AMT (Active Management Technology) Management Engine Interface driver, or search using keywords such as management engine interface, AMT, active management technology, Intel management engine interface, and so on.
    Chipset

Alias Id:IN20101227-003
Document ID:HT070048
Original Publish Date:07/21/2016
Last Modified Date:01/17/2025