Option One: Get a one-time no-charge recovery media (supported by Windows Recovery Media Systems Program)

The Windows Recovery Media Systems Program is applicable for

• Windows 10 Pro systems that are downgraded to Windows 7 Pro (Downgrade program) > (get Windows 10 recovery media)
• Windows 8.1 Pro systems that are downgraded to Windows 7 Pro (Downgrade program) > (get Windows 8.1 recovery media)
• Windows 10 Think systems and selected idea laptops and desktop systems (get Windows 10 recovery media and Digital Download only) > (Non-Downgrade program)

Visit Windows Recovery Media Systems Program for all details.

[Video] Creating a Recovery USB Key with Digital Download Recovery Service

Option Two: Get a recovery media with a fee

Click the link below based on the region where you are located:

• American, Asia/Pacific regions: Contact your local Support Center

Option One: Create recovery discs via Lenovo OneKey Recovery (selected Lenovo, Idea laptops)

A DVD or USB recovery media solution from Lenovo, to recover the software on your computer, may not be required. Select Lenovo, Idea systems have a separate hard drive partition called: Lenovo OneKey Recovery (OKR). The OKR hard drive partition has the Lenovo-installed operating system and program files. If the system hard drive is working, and recovery information has not been destroyed, you can perform a system recovery using Lenovo OneKey Recovery.

To check your system for Lenovo OneKey Recovery, go to Control Panel Programs and determine if Lenovo OneKey Recovery is included in the installed programs list.

For more information on Lenovo OneKey Recovery (OKR), go to:

• [Video] How to reset your PC to Lenovo factory defaults using OneKey Recovery (OKR)
• Lenovo OneKey Recovery (OKR) Popular Topics
• Backup and restore system using Lenovo OneKey recovery 8.0 on Lenovo/idea laptops
• Introduction to NOVO button - ideapad

Option Two: Create recovery DVD or USB discs in Windows

View our video: [Video] How to Create a USB Recovery Drive in Windows 10, or select one of the following:

• Windows 10/11: To create a USB recovery drive and use it to recover Windows 10/11
• Windows 10: How to create a backup system image, repair boot disk, and recover the system in Windows 10 and 11

Reset your PC helps when your PC is not working well, and it has been a while since you installed an app, driver, or Windows Update. For more information, go to:

• [Video] How to reset your PC to its original condition on Windows 10

System Restore helps you restore your computer system’s files to an earlier point in time. System Restore is a method to undo system changes without affecting your personal files. Sometimes, the installation of a program, or a driver can cause unexpected change to your computer or cause Windows to behave unpredictably. Restore points are created when you install a new app, driver or Windows Update, and when you manually create a restore point. System restore does not affect your personal files, but it will remove apps, drivers and updates installed after the restore point was made. For more information, go to:

• [Video] How to use System Restore Points in Windows 10
• How to create a System Restore Point in Windows 10 and Windows 11
• Recovery options in Windows 10: Restore from a system restore point

Note: Before you start the recovery process, using a DVD or USB Recovery Media, all files on your hard disk drive (HDD), and all your system settings are deleted. To avoid data loss, back up all the data that you want to keep.

You might not need recovery discs or a USB recovery solution from Lenovo to recover the software on your computer. Lenovo provides a recovery solution on a separate area of the hard drive. If the hard drive is still functional, you can still perform an Lenovo system recovery from the hard drive as long as the recovery information has not been destroyed or corrupted.

1. Popular Topics: Lenovo OneKey Recovery (OKR)
2. Introduction to Lenovo OneKey Recovery 8.0