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      Microsoft Windows 8.1 graphic driver cannot install in specific CPU’s integrated GPU

      Symptom

      Microsoft Windows 8.1 graphic driver cannot install in some specific CPU’s integrated GPU. An error message will display during the installation.

      The issue is observed in the following CPUs:

      Processor #
      Clock Speed/FSB Speed/Total Cache/TDP
      i7-2600K
      3.4GHz/6M/95W
      i7-2600
      3.4GHz/8M/95W
      i5-2500K
      3.3GHz/6M/95W
      i5-2500
      3.3GHz/6M/95W
      i5-2400
      3.1GHz/6M/95W
      i5-2300
      2.80GHz/6M/95W
      i7-2600S
      2.8GHz/8M/65W
      i5-2500S
      2.7GHz/6M/65W
      i5-2500T
      2.3GHz/6M/45W
      i5-2400S
      2.5GHz/6M/65W
      i3-2120
      3.30GHZ/3M/65W
      i3-2120T
      2.60GHz/3M/35W
      i3-2125
      3.30GHz/3M/65W
      i3-2130
      3.40GHz/3M/65W
      i5-2320
      3.0GHz/6M/95W
      i5-2390T
      2.7GHZ/3M/35W
      i3-2100T
      2.5GHZ/3M/35W
      G850
      2.9GHz/3M/65W
      G840
      2.8GHz/3M/65W
      G620
      2.6GHz/3M/65W
      G620T
      2.2GHz/3M/35W
      G440
      1.60GHz/1M/35W
      G460
      1.800 GHz/1.5M/35W
      G530
      2.40GHz/2M/65W
      G530T
      2.0GHz/2M/35W
      G540
      2.50GHz/2M/65W
      G630
      2.70GHz/3M/65W
      G630T
      2.30GHz/3M/35W
      G860
      3.0GHz/3M/65W
      i5-2310
      2.90G/6M/95W
      i3-2105
      3.10G/3M/65W
      i5-2405S
      2.50G/6M/65W
      G540T
      2.1GHz/2M/35W
      G550
      2.6GHz/2M/65W
      G540T
      2.9GHz/3M/65W
      G640
      2.8GHz/3M/65W
      G640T
      2.4GHz/3M/35W
      G860T
      2.6GHz/3M/35W
      G870
      3.1GHz/3M/65W
      G555
      2.7GHz/2M/65W
      G550T
      2.2GHz/2M/35W
      G645
      2.9GHz/3M/65W
      G645T
      2.5GHz/3M/35W
      G465
      1.9GHz/1.5M/35W
      G2120
      3.1GHz/3M/65W
      G2100T
      2.6GHz/3M/35W
      G470
      2G 1.5M LGA1155 HF 35W

       

      Affected configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkCentre M82, M92/p, M72e, M72z, M62z, M92z, Edge 92, Edge 92z, Edge 62z, Edge 72z, Edge 93, Edge 72

      Applies to:

      • Microsoft Windows 8.1
      Solution

      None

      Workaround

      Use the Intel Microsoft Windows 8 graphic driver for installation.

      Additional Information

      The root cause is due to Intel not releasing the Microsoft Windows 8.1 graphic driver for those CPUs.

       

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      • Alias ID: SF13-D0231
      • Document ID: HT080607
      • Last Updated :17 Jun 2014
      • © 2016 Lenovo