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Windows Explorer ran into a problem" error message is displayed with Microsoft Windows 8 - ThinkStation E32


The error message “Windows Explorer ran into a problem” will be displayed while using Microsoft Windows 8.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkStation E32

The system is configured with:

  • AutoCad
Operating System
  • Microsoft Windows 8

This is a known issue to AutoCAD.  This is caused by Autodesk 360 service.




The user can choose one of the following workarounds below:

  • Close Autodesk 360 and restart the system to avoid encountering into this issue again.
  • Click “Send details” or “Don’t send” to close this issue.


  • Alias ID: SF13-D0134
  • Document ID: HT079286
  • Last Updated :17 Jun 2014
  • © 2015 Lenovo