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      Microsoft Windows 8 Touch and Pen calibration tool runs in Landscape mode only


      When the user launches the Touch and Pen calibration tool in the Portrait mode by selecting the Calibrate button for Touch or Pen input in the Control Panel table PC Settings applet on Microsoft Windows 8, the calibration screen is displayed in Landscape mode.  This will result in part of the window not being visible and then the calibration cannot be completed.


      Affected Configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkPad

      Affected systems:

      • ThinkPad Helix (Type 3xxx), X1 Helix (Type 3xxx), X1 Helix (Type 3xxx) 3G
      • ThinkPad Tablet 2
      • ThinkPad Twist S230u

      System is configured with:

      • Touch panel
      • Stylus pen   

      Operating Systems

      • Microsoft Windows 8



      This is the design of Microsoft Windows 8.

      The inbox calibration tool should not be used as the system should already be pre-calibrated for optimum performance.



      The user should touch anywhere on the calibration screen multiple times until the calibration will complete eventually.  Then, select “No” when a message to save the calibration data is displayed.  The data is not saved.



      The user can change the display mode to Landscape prior to launching the calibration tool.  The screen orientation can be changed by launching the Control Panel Display applet and selecting "Adjust resolution".  Under Orientation, the user can switch between Portrait and Landscape.


      Additional information

      Microsoft has provided the KB article at the following URL:


      For more information on pen calibration, go to: ThinkPad Tablet 2 and Helix (Type 3xxx) Pen calibration procedure


      Lenovo, ThinkServer, ThinkCentre, ThinkStation, and ThinkPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

      Microsoft, Windows, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

      Other company, product, or service names may be trademarks or service marks of others.




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      • Alias ID: SF13-T0093
      • Document ID: HT078427
      • Last Updated :19 Nov 2014
      • © 2016 Lenovo