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      Lenovo Solution Center (LSC) Storage Device and Recovery Media function is either missing or loading for more than one minute if system is powered on for first time

       

      Symptom

      The Lenovo Solution Center Storage Device and Recovery Media function is either missing or loading for more than one minute if the system is powered on for the first time.

      Lenovo Solution center may display the following issues:

      • Storage Device function under System->Storage Device will load for more than one minute.
      • Storage Device function under System->Storage Device cannot display device information.
      • Storage Device function under Home->Dashboard cannot display device information.
      • Recovery Media function under System cannot be found.

      Once the system is rebooted at least one time, these issues will not appear.

      Affected configurations

      The above symptom is associated with the following systems:

      • ThinkCentre
      • ThinkStation
      • ThinkPad
      • IdeaPad
      • IdeaCentre
      Operating Systems
      • Microsoft Windows 8
      • Microsoft Windows 7
      Solution

      The user should restart the system.

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      • Alias ID: SF13-D0113
      • Document ID: HT078027
      • Last Updated :25 Sep 2014
      • © 2015 Lenovo