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      Unknown device is listed under Windows Device Manager in Lenovo Solution Center (LSC)



      There is an unknown device listed in Lenovo Solution Center (LSC) when the user clicks on Check-up and then Device Manager, as the drive is not installed, but no such device can be found under Windows Device Manager.

      This is a false report from LSC.


      Affected Configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkPad

      Affected Systems (machine types, model types):

      • ThinkPad X1 Carbon (Type 34xx) Touch
      • ThinkPad Twist S230u
      • ThinkPad Helix (Type 3xxx), X1 Helix (Type 3xxx) and X1 Helix (Type 3xxx) 3G


      System is Configured With
      • ThinkPad models with LSC installed


      Applies to
      • Microsoft Windows 8


      Additional Information

      This issue will be resolved in a future LSC update.






      The user can disable the message from LSC by enabling the Remind Me option provided on the same page of the LSC Device Manager function.


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      • Alias ID: SF13-T0013
      • Document ID: HT076749
      • Last Updated :19 Nov 2014
      • © 2016 Lenovo