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      Microsoft Windows 8 Skype Metro App and Desktop App will not synchronize

      Symptom

      The Microsoft Windows 8 Skype Metro App and the Desktop App will not synchronize.

      Follow the steps below:

      1. Launch Skype Metro App on Windows 8 and login it.
      2. After the Skype successfully Login, press Ctrl + Alt tab.
      3. Install and access the Desktop Skype (example: Skype 6.0) on Windows 8 and then Log-out to Skype.
      4. Access Skype via Metro Apps.  Notice that user is still logged-in.
      Affected configurations

      The above symptom is associated with, but not limited to, the following systems:

      • ThinkCentre
      • ThinkStation
      • ThinkServer
      • ThinkPad
      • Idea Tablet
      • IdeaPad
      • IdeaCentre

      Affected Systems (machine types, model types):

      • Systems shipped with Skype

      Applies To:

      • Microsoft Windows 8

      Additional Information:

      • This is a Skype design.  Metro Skype cannot communicate with Desktop Skype.
      Solution

      None.

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      • Alias ID: SF13-D0013
      • Document ID: HT076391
      • Last Updated :10 Feb 2015
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