Unsupported Browser Detected

The Lenovo Support website supports Microsoft Internet Explorer 10+, Mozilla Firefox 29+, Chrome 34+ and any other modern web browser.

      U310410 OKR button cannot enter one key recovery issue


      Sometimes customers may find that the system cannot enter one key recovery interface when pressing OKR button. It enters windows directly.


      Affected configurations

      The symptom above may occur to the following systems:

      U310/U410 with BIOS version lower than 13WW



      There may be two reasons:

      1. Customers delete service partition;

      2. Customers disable IRST under windows;


      Updating BIOS to 13WW could solve the problem.



      Was this information helpful?

      Your feedback helps to improve this site.

      • Alias ID: IN20121025-001
      • Document ID: HT075524
      • Last Updated :26 Mar 2014
      • © 2016 Lenovo