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      SMBus controller cannot be detected properly

      Symptom:

      Windows does not recognize the SMBus controller.

      Device Manager shows a yellow question mark for the SMBus controller.

      Device Manager lists the SMBus controller under Other Devices.

      AFFECTED CONFIGURATIONS:

      The above symptom may occur on the following systems :

      All Idea Laptops

      Under the following operating system:

      Microsoft Windows XP

      SOLUTION:

      Download and run the Intel® Chipset Software Installation Utility:

      http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Chipsets&ProductLine=Chipset+Software&ProductProduct=Intel%c2%ae+Chipset+Software+Installation+Utility

      This will install the chipset INF files so that Windows properly recognizes the chipset's built-in SMBus controller.

      TRADEMARKS:

      Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

      Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

      Intel is trademarks of Intel Corporation in the United States, other countries, or both.

      Other company, product, or service names may be trademarks or service marks of others.

      Document ID:

      IN20100524-006

      Last modified:

      2010-05-24

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      • Alias ID: 1282552656893
      • Document ID: HT071840
      • Last Updated :17 Jun 2014
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