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      CD-Driver or DVD-Driver is missing, or can not be recognized by Windows or other program

      SYMPTOM :

      CD-Driver or DVD-Driver is missing, or can not be recognized by Windows or other program

      AFFECTED CONFIGURATIONS:

      The above symptom may occur on the following systems:

      All Idea Laptops

      All Idea Desktops

      SOLUTION:

      1. " Disk Management " à DVD/CD-ROM drives, found that yellow question mark before this device, leading to no way to check out this device on my computer.

      2. Please click the following Microsoft knowledge websites. Here is the Auto Recovery function.

      http://support.microsoft.com/kb/314060

      TRADEMARKS:

      Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

      Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

      Other company, product, or service names may be trademarks or service marks of others.

      Last modified:

      IG20100413-002

      Document ID:

      2010-04-13

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      • Alias ID: 1282707845158
      • Document ID: HT071100
      • Last Updated :17 Jun 2014
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