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      BSOD (Blue screen of death) when awakening from sleep mode in Windows XP

      Symptom:

      After exiting sleep mode a BSOD (Blue screen of death) appears with 0x44 error code.

      AFFECTED CONFIGURATIONS:

      The above symptom may occur on the following systems:

      All Idea Laptops

      Under the following operating system:

      Microsoft Windows XP

      SOLUTION:

      This may happen when there are connected new hardware devices externally, like USB mouse, external camera, etc. This problem may occur if the USB device uses a driver written using the Kernel Mode Driver Framework (KMDF) version 1.7 or earlier. This problem is resolved in the Kernel Mode Driver Framework (KMDF) version 1.9 available in Windows 7.

      In order to solve this problem update the drivers for the new hardware devices that have been added, or in worst case disable the USB device. More detailed information you can find on Microsoft KB .

      TRADEMARKS:

      Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

      Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

      Other company, product, or service names may be trademarks or service marks of others.

      Document ID:

      IG20100220-004

      Last modified:

      2010-02-22

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      • Alias ID: 126707334054219
      • Document ID: HT069734
      • Last Updated :17 Jun 2014
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