Unsupported Browser Detected

The Lenovo Support website supports Microsoft Internet Explorer 10+, Mozilla Firefox 29+, Chrome 34+ and any other modern web browser.

      OKR 6 hangs on “Initializing” stage while performing restore

      Symptom:

      After booting to "Lenovo OKR" system (WinPE) and trying to perform restore either to factory defaults or user image the process hangs at the stage "Initializing".

      AFFECTED CONFIGURATIONS:

      The above symptom may occur on the following systems:

      All Idea laptops with OKR version 6.0

      SOLUTION:

      This happens if size of system disk (disk C:) was changed to smaller state comparing to it's size in image used for restore. Increasing size of disk C: to the size as it was at the moment of backup or above that resolves situation.

      TRADEMARKS:

      Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

      Other company, product, or service names may be trademarks or service marks of others.

      Document ID:

      IN20090929-003

      Last Modified:

      2009-09-29

      Was this information helpful?

      Your feedback helps to improve this site.

      • Alias ID: 1281507876020
      • Document ID: HT062555
      • Last Updated :17 Jun 2014
      • © 2015 Lenovo