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      Camera is not detected by Skype and other programs though showing in Device Manager

      Symptom:

      Camera is not working in Skype and other programs though being showed as well-functioning device in Device Manager. Entering USB-Video device in My Computer shows the correct image.

      AFFECTED CONFIGURATIONS:

      The above symptom may occur on the following systems:

      Ideapad S10-2, S10, Y510, Y530, Y550, Y430, Y450, Y650, Y330, U330, U350

      SOLUTION:

      This happens if third party software can't properly initialize device. For proper initialization camera, you will need to:
      1. Make sure the camera is not turned on before running Skype or any other third party software.
      2. Run Skype or other third party software.
      3. Press Fn+Esc to enable the camera. (cannot open the camera via Fn+ESC)

      By following the right operation order, the camera will be initialized normally.

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      • Alias ID: IN20090929-004
      • Document ID: HT062545
      • Last Updated :18 Jan 2016
      • © 2015 Lenovo