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      NVidia Quadro 600 (0A36183), NVidia NVS 300 (0A36528) - Cannot re-detect when hot plug the primary display monitor in driver v267.45

      Symptom

      Duplicate steps:

      1. Install NVIDIA graphic card, insert two monitors with DVI and DP cable for multi-display
      2. Under Windows Vista, install the graphic card driver v267.45 and reboot OS
      3. Set one from monitor display mode to primary display and the other set to extend mode
      4. Unplug the primary display monitor, then the other monitor remains extend mode -- Issue
      Affected configurations

      Nvidia graphic card driver v267.45 installed on following graphic card:

      • NVIDIA Quadro 400 Graphics Card (Marketing part number: 0A36535)
      • NVIDIA Quadro 600 96-core CUDA 1GB Dual-Link DVI-I, DisplayPort Graphics Card (Marketing part number: 0A36183)
      • NVIDIA Quadro 2000 192-core CUDA 1GB Dual-Link DVI-I, Dual DisplayPort Graphics Card (Marketing number: 57Y4479)
      • NVIDIA Quadro 4000 256-core CUDA 2GB Dual-Link DVI, Dual DisplayPort, Stereo Graphics Card (Marketing number: 57Y4480)
      • NVIDIA Quadro 5000 352-core CUDA 2.5GB Dual-Link DVI, Dual DisplayPort, Stereo Graphics Card (Marketing number: 57Y4481)
      • NVIDIA NVS 300 DMS59 Dual-VGA, Dual-DVI Graphics Card (Marketing part number: 0A36528)
      • NVIDIA NVS310 Graphics Card (Marketing part number: 0B47074)
      • NVIDIA Quadro 410 Graphics Card (Marketing part number: 0B47075)

      Impacted Operating System: Windows Vista (32-bit, 64-bit)

      Solution

      Change the primary display at first, then unplug the monitor.

      Additional information

      Nvidia does not support Hot Plug Detect on Windows Vista with the R265 and above drivers, and close it as will not fix.

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      • Alias ID:
      • Document ID: HT051754
      • Last Updated :17 Jun 2014
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