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      Network connection is not working if Access Connection is used to set DNS information - ThinkPad General

      Symptom
      When a wired (Ethernet or Token Ring), network profile is created with Access Connections v2.60, the user may be unable to connect to a LAN or the Internet.

      Affected configurations
      Any model ThinkPad system using Access Connections v2.60

      Solution
      This problem will be fixed in a future version of Access Connections.


      Additional information
      The problem only occurs if the Advanced DNS settings are specified in the profile (see figure 1).
      Figure 1
      access connections dns configuration window
      When you create the Access Connections location profile for wired LAN, DNS parameters should be specified in the Windows Advanced TCP/IP Settings property page for your wired network (see fig 2).
      Figure 2
      microsoft windows dns configuration
      NOTES:

      • These steps are not required for wireless connections.
      • If the option of using the current Advanced DNS settings is selected the problem does not occur.
      • The problem also only occurs with wired network adapters. It does not occur if a profile is setup for a wireless network adapter.

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      • Alias ID: MIGR-50335
      • Document ID: HT035757
      • Last Updated :17 Jun 2014
      • © 2015 Lenovo